Children's Hospital of Philadelphia

Emergency Communication Specialist

Children's Hospital of Philadelphia

Philadelphia, PA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Children's Hospital of Philadelphia, we are looking for an Emergency Communication Specialist to join our team. This position requires someone with exceptional communication and organizational skills, a strong sense of empathy, and a commitment to providing outstanding customer service. The successful candidate will be a critical component of our emergency communications team, ensuring that all emergency communications are accurate and timely.The Emergency Communication Specialist must be able to effectively convey and interpret information in a variety of situations while providing the highest level of customer service. In addition to excellent communication and organizational skills, the ideal candidate will also possess a strong attention to detail and the ability to remain calm and professional in emergency situations.If you are a team player with the ability to think on your feet and are committed to providing exceptional customer service, we would love to hear from you.

Responsibilites:

  1. Provide exceptional customer service in all emergency communications.
  2. Effectively communicate and interpret information in a variety of situations.
  3. Maintain a strong attention to detail.
  4. Remain calm and professional in emergency situations.
  5. Manage the emergency communication process, ensuring all communications are accurate and timely.
  6. Provide feedback and solutions to improve the emergency communication process.
  7. Work in a team environment to ensure the highest level of customer service.
  8. Demonstrate a strong sense of empathy.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Knowledge Of Medical Terminology

  • Strong Communication Skills

  • Emergency Response Experience

  • Ability To Multi-Task

  • Proficiency In Computer Systems

  • Ability To Work In A High-Pressure Environment

  • Ability To Stay Calm Under Pressure

  • Problem-Solving Skills

Required Skills
  • Problem Solving

  • Negotiation

  • Crisis Management

  • Leadership

  • Conflict Resolution

  • Compassion

  • Public Relations

  • Teamwork

  • Regulatory compliance

  • Confidentiality

  • IT support

  • Adaptability

  • Emergency Response

  • Communication Strategies

  • Interpersonal Connections

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • flexibility

  • Organizational skills

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Emergency Communication Specialist in Philadelphia, PA, USA is between $36,672 and $55,287.

Additional Information
Children's Hospital of Philadelphia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 11th, 2023
Apply BeforeMay 22nd, 2025
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About Children's Hospital of Philadelphia

The Children's Hospital of Philadelphia, also known by its acronym CHOP, is a children's hospital in Philadelphia, Pennsylvania. Its primary campus is located in the University City neighborhood of West Philadelphia on the campus of the University of Pennsylvania. The hospital has 594 beds and more than one million outpatient and inpatient visits annually. It is one of the world's largest and oldest children's hospitals and the first hospital dedicated to the healthcare of children.

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