Children's Hospital of Philadelphia

Billing and Collections Specialist

Children's Hospital of Philadelphia

Philadelphia, PA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for a rewarding career in the healthcare industry where you can make a difference in the lives of children and their families? Children's Hospital of Philadelphia is seeking a highly motivated and detail-oriented individual to join our team as a Billing and Collections Specialist. In this role, you will play a vital role in ensuring accurate and timely billing and collection processes, ultimately supporting our mission of providing the highest quality care to our patients. If you have a passion for healthcare and possess the qualifications listed below, we encourage you to apply and become a part of our dedicated team.

  1. Accurate and Timely Billing: The Billing and Collections Specialist will be responsible for accurately and efficiently processing billing statements for all patient accounts, ensuring that all charges are correctly entered and billed in a timely manner.
  2. Collection Management: The specialist will be responsible for managing collections for all outstanding patient balances, including following up on unpaid or denied claims, negotiating payment plans, and working with insurance companies to resolve any billing discrepancies.
  3. Compliance: The specialist will be responsible for ensuring compliance with all relevant billing and coding regulations, as well as any internal policies and procedures, to maintain the highest level of ethical and legal standards.
  4. Patient Communication: The specialist will be responsible for communicating with patients and their families regarding any billing or payment inquiries, providing clear and accurate information about their accounts and working to resolve any issues or concerns.
  5. Data Management: The specialist will be responsible for maintaining accurate and up-to-date patient information in the billing system, as well as compiling and analyzing data related to billing and collections processes to identify areas for improvement.
  6. Team Collaboration: The specialist will work closely with other members of the healthcare team, including physicians, nurses, and administrative staff, to ensure a seamless and efficient billing and collections process.
  7. Problem-Solving: The specialist will be responsible for identifying and resolving any issues or discrepancies that may arise during the billing and collections process, utilizing critical thinking and problem-solving skills.
  8. Training and Development: The specialist will participate in ongoing training and development opportunities to stay up-to-date on industry changes, as well as develop new skills and knowledge to enhance job performance.
  9. Adherence to Deadlines: The specialist must be able to manage a high volume of work and meet tight deadlines, ensuring all necessary billing and collections tasks are completed accurately and on time.
  10. Mission and Values: The specialist must reflect the mission and values of Children's Hospital of Philadelphia, demonstrating a commitment to providing the highest quality of care to patients and their families.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Knowledge Of Medical Billing And Collections Procedures: A Strong Understanding Of Medical Coding, Insurance Policies, And Billing Regulations Is Essential For A Billing And Collections Specialist At Children's Hospital Of Philadelphia.

  • Experience With Electronic Medical Records Systems: As Children's Hospital Of Philadelphia Utilizes An Electronic Medical Records System, Proficiency In Using This Type Of Software Is A Necessary Qualification For This Role.

  • Attention To Detail And Accuracy: The Ability To Accurately Enter And Review Large Amounts Of Data Is Crucial For A Billing And Collections Specialist, As Any Errors Could Result In Delayed Payments Or Denied Claims.

  • Strong Communication And Customer Service Skills: This Role Involves Frequent Communication With Insurance Companies, Patients, And Other Healthcare Providers. A Successful Candidate Should Possess Excellent Communication And Customer Service Skills To Effectively Resolve Any Billing Or Payment Issues.

  • Ability To Work Independently And In A Team: Children's Hospital Of Philadelphia Values Individuals Who Can Work Independently But Also Collaborate Effectively With Others. The Ability To Balance Individual Responsibilities With Working As Part Of A Team Is An Important Qualification For This Role.

Required Skills
  • Financial Analysis

  • Data Entry

  • customer service

  • Cash Handling

  • Medical Terminology

  • Payment processing

  • Invoicing

  • Problem-Solving

  • Account Reconciliation

  • Time

  • Insurance Coding

  • Billing Software

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Billing and Collections Specialist in Philadelphia, PA, USA is between $40,000 and $55,000 per year. This may vary depending on the specific company, experience level, and additional skills and qualifications.

Additional Information
Children's Hospital of Philadelphia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2024
Apply BeforeMay 10th, 2026
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About Children's Hospital of Philadelphia

The Children's Hospital of Philadelphia, also known by its acronym CHOP, is a children's hospital in Philadelphia, Pennsylvania. Its primary campus is located in the University City neighborhood of West Philadelphia on the campus of the University of Pennsylvania. The hospital has 594 beds and more than one million outpatient and inpatient visits annually. It is one of the world's largest and oldest children's hospitals and the first hospital dedicated to the healthcare of children.

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