A/R Collections Representative

Are you passionate about making a difference in the lives of children and families? Join our team at Children's Hospital of Philadelphia as an A/R Collections Representative and help ensure that our patients receive the best possible care without financial burden. As an A/R Collections Representative, you will play a crucial role in managing the hospital's revenue cycle and ensuring the timely collection of outstanding balances. We are looking for a detail-oriented and compassionate individual with strong communication and problem-solving skills. If you are dedicated to providing exceptional patient care and have a background in accounts receivable and collections, we would love to have you on our team.

1. Manage Accounts Receivable: Monitor and maintain accounts receivable balances, ensuring timely and accurate collection of outstanding payments from patients and insurance companies.
2. Maintain Revenue Cycle: Play a crucial role in managing the hospital's revenue cycle by identifying and addressing any potential issues that may impact timely payment.
3. Communicate with Patients and Insurance Companies: Interact with patients and insurance companies to resolve billing inquiries and disputes, and ensure accurate and timely payment.
4. Provide Exceptional Patient Care: Demonstrate compassion and empathy towards patients and families while helping them navigate the financial aspects of their healthcare.
5. Utilize Problem-Solving Skills: Identify and resolve any billing or payment issues, utilizing critical thinking and problem-solving skills to find solutions.
6. Collaborate with Team: Work closely with other members of the revenue cycle team to ensure efficient and effective management of accounts receivable.
7. Maintain Accurate Records: Keep detailed and accurate records of all collections activities and ensure compliance with relevant laws and regulations.
8. Stay Up-to-Date on Industry Changes: Keep up-to-date with changes in healthcare laws, regulations, and insurance policies that may impact the revenue cycle and collections process.
9. Uphold Hospital Values: Represent the values and mission of Children's Hospital of Philadelphia by providing exceptional patient care and promoting a positive image of the hospital.
10. Contribute to a Positive Work Environment: Foster a positive and supportive work environment by actively participating in team meetings and providing support to colleagues when needed.

According to JobzMall, the average salary range for a A/R Collections Representative in Philadelphia, PA, USA is between $39,000 and $51,000 per year. This may vary depending on factors such as experience, education, and the specific company or industry the A/R Collections Representative is working for.

The Children's Hospital of Philadelphia, also known by its acronym CHOP, is a children's hospital in Philadelphia, Pennsylvania. Its primary campus is located in the University City neighborhood of West Philadelphia on the campus of the University of Pennsylvania. The hospital has 594 beds and more than one million outpatient and inpatient visits annually. It is one of the world's largest and oldest children's hospitals and the first hospital dedicated to the healthcare of children.