Patient Access Representative

The Patient/Family Service Specialist provides administrative support and high-level customer service support to patients, families, internal team members, providers and referring practices. Provides non-clinical support of the telephone screening/triage functions. Provides and obtains signatures for the appropriate treatment consents forms from patients/families. Provides patient support services which may include scheduling, registration, patient reception, patient check in/out and follow-up visit support. Supports health insurance management functions by collecting patient insurance information, documenting the patient’s method of payment and/or collecting copays and other payments. May also include supporting referrals and pre-authorizations and benefits/eligibility determinations. Obtains and documents patient demographic information. Receives inbound and/or places outbound patient calls in order to schedule appointments or surgeries, complete registration functions and to route calls as appropriate. Performs data entry functions, including entering patient demographic information and patient updates in a medical records system.

According to JobzMall, the average salary range for a Patient Access Representative in 4090 Briargate Pkwy, Colorado Springs, CO 80920, USA is between $38,000 and $45,000 per year. This salary range may vary depending on the individual's experience level, qualifications, and the company they are employed by.

Children's Hospital Colorado is a academic pediatric acute care children's hospital located in the Anschutz Medical Campus near the interchange of I-225 and Colfax Avenue in Aurora, Colorado. The hospital has 434 pediatric beds at its main campus in Aurora.