Manager - Patient Access Services Registration Check-In

We are seeking a highly organized, customer service-oriented individual to join our team as a Manager of Patient Access Services Registration Check-In at Children's Hospital Colorado. In this role, you will be responsible for overseeing and directing the daily operations of the registration check-in process. The ideal candidate will have a strong customer service background, excellent organizational and communication skills, and an unwavering commitment to providing the highest quality of care to our patients and families. If you are looking for a challenging and rewarding opportunity to make an impact on the lives of children and families, this may be the job for you! Qualifications:• Bachelor’s degree in Healthcare Administration or related field• Five years of experience in a supervisory or lead role in a healthcare setting• Experience with hospital registration systems• Ability to work in a fast-paced environment• High level of professionalism and customer service skills• Excellent written and verbal communication skills• Strong organizational and problem-solving skills

Responsibilities:

1. Oversee and direct the daily operations of the patient access services registration check-in process.
2. Ensure the highest standards of customer service are met to provide the best care possible for patients and families.
3. Develop and implement policies and procedures to enhance the customer service experience.
4. Monitor customer service performance and create action plans to address any issues.
5. Maintain accurate records and documents related to patient access services registration check-in.
6. Work with the hospital registration system to ensure efficient and accurate processing of patient data.
7. Develop and maintain relationships with patients, families, and providers to foster trust and respect.
8. Monitor staff performance and provide coaching and training as needed.
9. Identify areas for improvement in the patient access services registration check-in process and develop strategies to address them.
10. Ensure compliance with all applicable laws and regulations.

According to JobzMall, the average salary range for a Manager - Patient Access Services Registration Check-In in Aurora, CO, USA is $55,000 - $77,000. This salary range is based on the current job postings on the website, as well as the salaries of similar jobs in the area.

Children's Hospital Colorado is a academic pediatric acute care children's hospital located in the Anschutz Medical Campus near the interchange of I-225 and Colfax Avenue in Aurora, Colorado. The hospital has 434 pediatric beds at its main campus in Aurora.