Inpatient Service Specialist

We are looking for an experienced and passionate Inpatient Service Specialist to join our team at Children's Hospital Colorado. In this role, you will be responsible for providing exceptional service to our patients and families during their stay in the hospital. Our ideal candidate must be highly motivated and have exceptional customer service skills. This position requires a minimum of two years of customer service experience, preferably in a hospital setting. The successful candidate must also be highly organized, possess excellent communication skills, and have the ability to multi-task in a fast-paced and ever-changing environment.If you have a passion for providing excellent service and want to make a positive impact on the lives of our patients and families, then we would love to hear from you!

Responsibilities:

1. Ensure that patients and families receive exceptional service during their stay at Children's Hospital Colorado.
2. Maintain a high level of customer service while responding to inquiries and requests in a timely manner.
3. Track customer satisfaction and provide feedback to senior management.
4. Assist patients and families with booking appointments, navigating the hospital, and any other related tasks.
5. Stay up to date on new policies and procedures.
6. Remain organized and manage multiple tasks in a fast-paced environment.
7. Utilize excellent communication and interpersonal skills to build relationships with patients and families.
8. Identify opportunities for improvement and suggest ways to enhance the customer experience.

According to JobzMall, the average salary range for a Inpatient Service Specialist in Aurora, CO, USA is $37,620 - $59,291. This range can vary depending on the type of company, the size of the company, and the specific duties of the position.

Children's Hospital Colorado is a academic pediatric acute care children's hospital located in the Anschutz Medical Campus near the interchange of I-225 and Colfax Avenue in Aurora, Colorado. The hospital has 434 pediatric beds at its main campus in Aurora.