Control Center Specialist

At Children's Hospital Colorado, we are looking for a compassionate and dedicated Control Center Specialist to join our team. The Control Center Specialist is responsible for providing exceptional support to our hospital staff and patients by serving as the first line of communication for all incoming calls.The ideal candidate for this role will have an outgoing personality, a positive attitude, excellent customer service skills, and an understanding of medical terminology and medical records systems. We are looking for someone with the ability to multi-task, prioritize, and effectively manage their time in order to provide exceptional service to our team.We are looking for a team player who is passionate about making a difference in the lives of our patients and their families. If you have a commitment to providing excellent customer service and are looking for an opportunity to make a difference at Children's Hospital Colorado, we would love to hear from you.

Responsibilities of a Control Center Specialist:

1. Serve as the first line of communication for all incoming calls.
2. Provide exceptional customer service and support to hospital staff and patients.
3. Demonstrate a positive attitude and outstanding communication skills.
4. Understand medical terminology and medical records systems.
5. Multi-task, prioritize, and manage time effectively.
6. Remain up-to-date on changes in hospital policies and procedures.
7. Follow all hospital protocols and procedures.
8. Maintain a professional and courteous demeanor.
9. Maintain a high level of confidentiality.
10. Assist with any additional tasks or duties as assigned.

According to JobzMall, the average salary range for a Control Center Specialist in Aurora, CO, USA is between $48,000 and $63,000 per year. The salary range depends on experience, employer, and job duties.

Children's Hospital Colorado is a academic pediatric acute care children's hospital located in the Anschutz Medical Campus near the interchange of I-225 and Colfax Avenue in Aurora, Colorado. The hospital has 434 pediatric beds at its main campus in Aurora.