CenturyLink is seeking an experienced, organized, and detail-oriented Operations Service Manager to join our growing team. In this role, you will be responsible for leading day-to-day operations, providing exceptional customer service, and ensuring efficient delivery of services to our customers. The ideal candidate will have a minimum of five years of experience in a service management role, including experience in customer service and operations. We are looking for someone with a passion for problem solving, excellent organizational skills, and the ability to take initiative and work independently. If you have a commitment to customer service excellence and outstanding interpersonal skills, we want to hear from you!
Strong Problem-Solving Skills
Excellent Organizational And Communication Abilities
Understanding Of Customer Service Principles And Practices
Working Knowledge Of Relevant Software Applications And Databases
Ability To Multi-Task And Prioritize Effectively
Excellent Interpersonal And Team-Building Skills
Successful Track Record In Leading And Managing A Team
Analytical And Detail-Oriented Mindset
Documentation
Research
Training
Troubleshooting
Planning
Communication
Coaching
Scheduling
Negotiation
Leadership
customer service
Collaboration
Organization
Problem-Solving
Analyzing
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Service Manager is $48,908 to $82,198. This range will depend on the size of the organization, the complexity of the role, and the experience and qualifications of the individual.
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CenturyLink, Inc. is a global technology company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services.

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