Major Incident / Event Management Specialist

At CenturyLink, we strive to provide our customers with exceptional service and reliable technology solutions. We are now seeking an experienced Major Incident/Event Management Specialist to join our team. Our ideal candidate is a highly motivated problem solver with the ability to effectively manage and prioritize complex incidents and events.The Major Incident/Event Management Specialist will be instrumental in providing our customers with a high quality service experience. Our team needs someone who is comfortable working in a fast-paced environment and who can quickly assess and triage incidents and events.This is a great opportunity for a creative, organized, and reliable individual who is looking to join a dynamic and growing team. The successful candidate will be an excellent communicator and have a passion for providing outstanding customer service.Required Qualifications:* Bachelor's degree in Information Technology, Computer Science, or related field* 3+ years of experience in Incident/Event Management* Expertise in IT Service Management (ITSM) tools and processes* Strong interpersonal and communication skills* Ability to analyze and solve complex problems* Ability to work independently and collaboratively as part of a team* Ability to work under pressure and meet strict deadlines

According to JobzMall, the average salary range for a Major Incident / Event Management Specialist is $58,000 to $95,000 per year. The salary range will vary depending on the experience and qualifications of the individual. Other factors that may influence the salary range include the region, company, and industry.

CenturyLink, Inc. is a global technology company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services.