At CenturyLink, our goal is to deliver the highest quality of customer service. We are looking for a Customer Success Advocate to join our team and help us achieve this goal. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service background. You should be dedicated to providing our customers with a positive experience and be committed to building long-term relationships with them. You should be able to multitask and stay organized in a fast-paced environment.As a Customer Success Advocate, you will be responsible for providing our customers with the highest quality of service and for resolving customer inquiries in an efficient and professional manner. You will be the voice of CenturyLink and a source of support for our customers. We are looking for someone who is passionate about providing our customers with an exceptional experience and helping them find solutions to their needs. If you have a passion for customer service and a commitment to making our customers’ experience a positive one, we want to hear from you.
Excellent Communication Skills
Ability To Work In A Fast-Paced Environment
Proficiency In Microsoft Office Suite
Ability To Multitask
Excellent Customer Service Skills
Knowledge Of Salesforce Or Other Crm Systems
Ability To Think Critically And Problem Solve
Ability To Research And Analyze Data
Networking
Troubleshooting
Communication
Negotiation
Listening
Technical
Collaboration
Empathy
Analytical
Patience
Problem-Solving
Customer-focused
Adaptability
Organizational
Interpersonal
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Organizational skills
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Success Advocate is $35,000 to $60,000 per year. This range can vary depending on the industry, experience level, and location of the position.
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CenturyLink, Inc. is a global technology company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services.

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