CenturyLink

Customer Success Advocate

CenturyLink

Denver, CO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Do you have a passion for providing excellent customer service? Are you a tech savvy problem solver with the ability to think on your feet? Are you looking for a rewarding career that offers you the opportunity to help shape customer experiences?If this sounds like you, then you may be just the person we’re looking for at CenturyLink. We are currently seeking a Customer Success Advocate who is eager to provide outstanding customer service while helping to ensure that our customers have the best possible experience.The successful candidate will possess a unique combination of technical know-how and customer service skills. Working as part of a team, the successful candidate will be responsible for troubleshooting customer issues and providing solutions for a variety of customer concerns.The ideal candidate will have the following qualifications:• Bachelor's degree or equivalent experience • Proven experience providing excellent customer service • Excellent communication skills, both written and verbal • Ability to think quickly and provide solutions • Proficiency with customer relationship management (CRM) tools • Aptitude for problem solving and troubleshootingIf you possess these qualifications and are passionate about helping others, then we would love to hear from you.

Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Customer Service Principles And Practices

  • Ability To Multi-Task

  • Excellent Problem-Solving Skills

  • Knowledge Of Customer Relationship Management (Crm) Systems

  • Ability To Think Analytically

  • Technical Aptitude And Knowledge Of Centurylink Products And Services

Required Skills
  • Documentation

  • Quality Assurance

  • Process Improvement

  • Project Management

  • Networking

  • Communication

  • Time Management

  • Technical Support

  • Conflict Resolution

  • customer service

  • Listening

  • Collaboration

  • Analytical

  • Problem-Solving

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Success Advocate in Denver, CO, USA is $50,000 to $72,000 per year. This range may vary depending on the company, position, experience, and other factors.

Additional Information
CenturyLink is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 1st, 2023
Apply BeforeJune 21st, 2025
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About CenturyLink

CenturyLink, Inc. is a global technology company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services.

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