Do you have a passion for providing excellent customer service? Are you a tech savvy problem solver with the ability to think on your feet? Are you looking for a rewarding career that offers you the opportunity to help shape customer experiences?If this sounds like you, then you may be just the person we’re looking for at CenturyLink. We are currently seeking a Customer Success Advocate who is eager to provide outstanding customer service while helping to ensure that our customers have the best possible experience.The successful candidate will possess a unique combination of technical know-how and customer service skills. Working as part of a team, the successful candidate will be responsible for troubleshooting customer issues and providing solutions for a variety of customer concerns.The ideal candidate will have the following qualifications:• Bachelor's degree or equivalent experience • Proven experience providing excellent customer service • Excellent communication skills, both written and verbal • Ability to think quickly and provide solutions • Proficiency with customer relationship management (CRM) tools • Aptitude for problem solving and troubleshootingIf you possess these qualifications and are passionate about helping others, then we would love to hear from you.
Excellent Communication Skills
Ability To Work In A Fast-Paced Environment
Knowledge Of Customer Service Principles And Practices
Ability To Multi-Task
Excellent Problem-Solving Skills
Knowledge Of Customer Relationship Management (Crm) Systems
Ability To Think Analytically
Technical Aptitude And Knowledge Of Centurylink Products And Services
Documentation
Quality Assurance
Process Improvement
Project Management
Networking
Communication
Time Management
Technical Support
Conflict Resolution
customer service
Listening
Collaboration
Analytical
Problem-Solving
Interpersonal
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
self-motivation
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Success Advocate in Denver, CO, USA is $50,000 to $72,000 per year. This range may vary depending on the company, position, experience, and other factors.
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CenturyLink, Inc. is a global technology company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services.

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