Cedars-Sinai Medical Center

Telecomm Operator II - Part-Time - Evenings - (Weekends Only)

Cedars-Sinai Medical Center

Los Angeles, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a part-time position with flexible hours? Do you have experience in telecommunication operations and a passion for providing exceptional customer service? If so, Cedars-Sinai Medical Center has an exciting opportunity for you as a Telecomm Operator II. This role offers a unique schedule of evenings and weekend shifts, allowing for a better work-life balance. Join our dedicated team and use your skills to support our mission of providing world-class healthcare.

  1. Operate telecommunication equipment and systems with a high level of proficiency.
  2. Answer incoming calls, transfer calls, and take accurate messages.
  3. Provide exceptional customer service to patients, visitors, and staff.
  4. Handle emergency calls in a calm and efficient manner.
  5. Troubleshoot and resolve technical issues related to telecommunication equipment and systems.
  6. Maintain accurate records of calls and messages.
  7. Follow proper protocols for handling sensitive and confidential information.
  8. Collaborate with other departments and personnel to ensure efficient communication.
  9. Stay updated on hospital policies and procedures to effectively assist callers.
  10. Adhere to all safety and security regulations and procedures.
  11. Participate in training and development opportunities to enhance skills and knowledge.
  12. Maintain a positive and professional attitude at all times.
  13. Demonstrate a strong commitment to providing quality service to patients and their families.
  14. Flexibility to work evening and weekend shifts as needed.
  15. Perform other related duties as assigned.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Minimum Of 2 Years Of Experience In A Telecommunication Or Call Center Role, Preferably In A Healthcare Setting.

  • Excellent Communication And Customer Service Skills, With The Ability To Handle High Call Volumes And Prioritize Tasks Effectively.

  • Proficiency In Using Telecommunication Equipment And Software, Such As Call Routing Systems And Electronic Medical Record Systems.

  • Ability To Work Evenings And Weekends On A Part-Time Basis, With Flexibility To Cover Additional Shifts If Needed.

  • Knowledge Of Medical Terminology And Familiarity With Hipaa Regulations And Patient Confidentiality.

Required Skills
  • Troubleshooting

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Computer proficiency

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Phone Etiquette

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Telecomm Operator II - Part-Time - Evenings - (Weekends Only) in Los Angeles, CA, USA is $32,000 - $42,000 per year. This includes a base salary, bonuses, and additional compensation such as overtime pay. However, the exact salary may vary depending on factors such as experience, skill level, and the specific company or organization.

Additional Information
Cedars-Sinai Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 5th, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source.Β 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Cedars-Sinai Medical Center

Cedars-Sinai Medical Center is a non-profit, tertiary 886-bed hospital and multi-specialty academic health science center located in Beverly Grove in the Mid-City West area of Los Angeles, California.

Frequently asked questions

Get interviewed today!

JobzMall is the worldβ€˜ s largest video talent marketplace.Itβ€˜s ultrafast, fun, and human.

Get Started