Patient Service Representative - Radiation Therapy

Are you a compassionate and detail-oriented individual looking to make a meaningful impact in the lives of cancer patients? Cedars-Sinai Medical Center is seeking a Patient Service Representative for our Radiation Therapy department. In this role, you will play a vital role in providing exceptional patient care and support. We are looking for someone with excellent communication skills, a strong attention to detail, and a passion for helping others. Join our dynamic team and be a part of our mission to provide the best possible care for our patients.

1. Greet and assist patients in a friendly and compassionate manner.
2. Schedule and confirm patient appointments for radiation therapy treatments.
3. Collect and verify patient information and insurance coverage.
4. Explain treatment procedures and answer any questions or concerns from patients.
5. Collaborate with medical staff to ensure smooth and efficient patient flow.
6. Maintain accurate and organized patient records.
7. Process and file insurance claims and handle any billing inquiries.
8. Provide emotional support and comfort to patients during their treatment.
9. Adhere to all HIPAA regulations and maintain patient confidentiality.
10. Troubleshoot and resolve any patient issues or concerns in a timely manner.
11. Continuously seek opportunities for improvement and suggest ways to enhance patient experience.
12. Attend trainings and stay updated on industry changes and advancements.
13. Communicate effectively with interdisciplinary team members to ensure coordinated patient care.
14. Maintain a safe and clean work environment.
15. Act as an ambassador for the hospital and its mission to provide exceptional care to cancer patients.

According to JobzMall, the average salary range for a Patient Service Representative - Radiation Therapy in Los Angeles, CA, USA is between $37,000 - $55,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer. Some employers may also offer additional benefits such as healthcare, retirement plans, and bonuses.

Cedars-Sinai Medical Center is a non-profit, tertiary 886-bed hospital and multi-specialty academic health science center located in Beverly Grove in the Mid-City West area of Los Angeles, California.