Patient Service Representative - Lung Center

Are you passionate about providing exceptional customer service and making a positive impact in the healthcare industry? Look no further, because Cedars-Sinai Medical Center is seeking a highly motivated and dedicated Patient Service Representative to join our esteemed Lung Center team. As a vital member of our organization, you will have the opportunity to use your superb communication and interpersonal skills to assist patients and their families throughout their healthcare journey. If you possess exceptional organizational abilities and a strong attention to detail, we encourage you to apply for this exciting opportunity.

1. Greet and assist patients and their families in a courteous and professional manner.
2. Provide exceptional customer service by addressing inquiries, concerns, and complaints in a timely and efficient manner.
3. Schedule patient appointments and manage patient schedules to ensure efficient use of resources.
4. Verify patient insurance and obtain necessary authorizations for services.
5. Accurately maintain patient records and input data into electronic medical records system.
6. Collaborate with healthcare team members to ensure smooth patient flow and seamless coordination of care.
7. Communicate with patients regarding appointment reminders, follow-up care, and other important information.
8. Educate patients on their healthcare options and assist with making informed decisions.
9. Maintain strict confidentiality and adhere to all HIPAA regulations.
10. Perform general administrative tasks such as answering phones, filing, and responding to emails.
11. Participate in ongoing training and professional development opportunities.
12. Stay current on changes and updates in healthcare policies and procedures.
13. Contribute to a positive and collaborative work environment.
14. Adhere to all hospital and departmental policies and procedures.
15. Other duties as assigned by supervisor or management team.

According to JobzMall, the average salary range for a Patient Service Representative - Lung Center in Los Angeles, CA, USA is $36,000 - $50,000. This may vary depending on factors such as experience, qualifications, and the specific employer.

Cedars-Sinai Medical Center is a non-profit, tertiary 886-bed hospital and multi-specialty academic health science center located in Beverly Grove in the Mid-City West area of Los Angeles, California.