Cedars-Sinai Medical Center

Patient Access Rep II

Cedars-Sinai Medical Center

Los Angeles, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a rewarding and challenging career in the healthcare industry? Cedars-Sinai Medical Center is seeking a highly motivated individual to join our team as a Patient Access Rep II. In this role, you will play a crucial role in providing excellent customer service to our patients and ensuring the smooth flow of operations in our registration and scheduling processes. We are seeking candidates who are detail-oriented, possess strong communication skills, and have a passion for helping others. If you meet the qualifications listed below and are ready to make a difference in the lives of our patients, we encourage you to apply for this exciting opportunity.

  • Greet and check in patients, ensuring a positive and welcoming experience
  • Accurately and efficiently register patients into the electronic health record system
  • Collect and verify patient insurance and demographic information
  • Schedule appointments and procedures for patients, following established guidelines and protocols
  • Communicate with patients and their families regarding appointment details, insurance coverage, and financial responsibilities
  • Collaborate with other departments and team members to ensure timely and accurate patient registration and scheduling
  • Maintain confidentiality of patient information and adhere to HIPAA guidelines
  • Resolve patient inquiries and concerns in a professional and timely manner
  • Update and maintain patient accounts and records
  • Provide excellent customer service to patients, visitors, and staff
  • Attend training and educational sessions to stay updated on industry changes and advancements
  • Adhere to departmental and organizational policies and procedures
  • Perform other related duties as assigned.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Minimum Of 2-3 Years Of Experience In A Healthcare Setting, Preferably In Patient Registration Or Scheduling

  • High School Diploma Or Equivalent, With Additional Education Or Certification In Healthcare Administration Preferred

  • Proficiency In Electronic Medical Record Systems And Other Computer Applications Used In Healthcare, Such As Insurance Verification And Billing Software

  • Excellent Customer Service Skills, With The Ability To Communicate Effectively And Empathetically With Patients And Their Families

  • Strong Attention To Detail And Ability To Multitask In A Fast-Paced, High-Pressure Environment, While Maintaining Accuracy And Confidentiality Of Patient Information.

Required Skills
  • Data Entry

  • Time Management

  • customer service

  • Billing

  • Medical Terminology

  • appointment scheduling

  • EMR Systems

  • Insurance Verification

  • Hipaa Compliance

  • prior authorization

  • Patient Registration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Patient Access Rep II in Los Angeles, CA, USA is $38,000-$50,000 per year. However, this can vary depending on factors such as education, experience, and specific job responsibilities. Some Patient Access Rep II positions may offer higher salaries or additional benefits such as bonuses or healthcare coverage. It is best to research specific job listings to get a more accurate salary range for a particular position.

Additional Information
Cedars-Sinai Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 5th, 2025
Apply BeforeAugust 19th, 2025
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About Cedars-Sinai Medical Center

Cedars-Sinai Medical Center is a non-profit, tertiary 886-bed hospital and multi-specialty academic health science center located in Beverly Grove in the Mid-City West area of Los Angeles, California.

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