Cedars-Sinai Medical Center

Nursing Communication Technician

Cedars-Sinai Medical Center

Los Angeles, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a compassionate and detail-oriented individual with a passion for healthcare? Do you have excellent communication skills and a strong desire to make a difference in patients' lives? If so, Cedars-Sinai Medical Center has an exciting opportunity for you as a Nursing Communication Technician. As a vital member of our healthcare team, you will play a crucial role in ensuring effective communication between patients, nurses, and other healthcare professionals. Join us in our mission to provide exceptional patient care and contribute to the renowned reputation of Cedars-Sinai Medical Center.

  1. Facilitate effective communication between patients, nurses, and other healthcare professionals.
  2. Act as a liaison between patients and their healthcare team, ensuring that all communication is clear and accurate.
  3. Document and maintain accurate records of patient interactions and communication.
  4. Monitor and respond to patient calls, requests, and concerns in a timely and compassionate manner.
  5. Collaborate with nursing staff to coordinate and communicate patient care plans.
  6. Assist with patient education by providing information and resources to patients and their families.
  7. Troubleshoot any communication issues or concerns that may arise and escalate them to the appropriate healthcare professionals.
  8. Maintain patient confidentiality and adhere to all HIPAA regulations.
  9. Utilize various communication methods, such as phone, email, and electronic medical records, to ensure efficient and effective communication.
  10. Assist with administrative tasks such as scheduling, filing, and data entry to support the nursing and healthcare team.
  11. Continuously seek opportunities for improvement in communication processes and make recommendations to enhance patient care.
  12. Participate in training and development programs to maintain and improve communication skills and knowledge of healthcare practices and policies.
  13. Uphold the mission and values of Cedars-Sinai Medical Center in all interactions with patients, colleagues, and other healthcare professionals.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • A Minimum Of A High School Diploma Or Equivalent, With Preference Given To Candidates With Post-Secondary Education In Healthcare Or Communication Fields.

  • At Least 1-2 Years Of Experience In A Healthcare Setting, Preferably As A Nursing Assistant Or Medical Receptionist.

  • Excellent Verbal And Written Communication Skills, With The Ability To Communicate Effectively And Professionally With Patients, Families, And Healthcare Staff.

  • Proficiency In Operating And Troubleshooting Various Communication Equipment, Including Telephones, Paging Systems, And Computer Software.

  • Knowledge Of Medical Terminology And Basic Healthcare Procedures, With The Ability To Accurately Transcribe Physician Orders And Patient Information.

Required Skills
  • Documentation

  • Data Entry

  • Time Management

  • Multitasking

  • Critical Thinking

  • Medical Terminology

  • Patient care

  • Teamwork

  • Interpersonal Communication

  • Telephone Triage

  • Electronic Health Records

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Nursing Communication Technician in Los Angeles, CA, USA is between $45,000 and $65,000 per year. This can vary depending on the specific company, experience level, and location within the city. Some nurses in this role may also receive additional benefits such as healthcare coverage and paid time off.

Additional Information
Cedars-Sinai Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 3rd, 2024
Apply BeforeJune 21st, 2025
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About Cedars-Sinai Medical Center

Cedars-Sinai Medical Center is a non-profit, tertiary 886-bed hospital and multi-specialty academic health science center located in Beverly Grove in the Mid-City West area of Los Angeles, California.

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