Professional Services Administrator - Cloud

Are you a highly organized and detail-oriented professional with a passion for IT solutions? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you as a Professional Services Administrator - Cloud at CDW.As a member of our team, you will play a crucial role in supporting our clients' cloud infrastructure needs. Your exceptional communication skills, technical expertise, and dedication to providing outstanding customer service will be essential in ensuring the success of our clients. This is a fantastic opportunity for individuals who are looking to advance their career in the IT industry and work with cutting-edge technology.If you have a strong background in cloud computing, excellent problem-solving abilities, and a proven track record of delivering results, we encourage you to apply for this exciting position. Join us at CDW and take your career to new heights in the world of professional services.

1. Manage and maintain client cloud infrastructures, ensuring stability and optimal performance.
2. Collaborate with clients to understand their specific needs and provide tailored solutions to meet their requirements.
3. Implement and configure cloud solutions, including migration, integration, and optimization.
4. Monitor and troubleshoot cloud environments, identifying and resolving any issues that may arise.
5. Stay up-to-date with the latest developments in cloud technology and proactively suggest improvements to current systems and processes.
6. Provide exceptional customer service and support, responding promptly to client inquiries and concerns.
7. Conduct thorough testing and quality assurance to ensure the successful deployment of cloud solutions.
8. Work closely with cross-functional teams, including sales, engineering, and project management, to deliver high-quality services to clients.
9. Create and maintain detailed documentation of all cloud solutions and processes.
10. Continuously evaluate and improve internal processes and procedures to ensure efficiency and effectiveness in service delivery.
11. Train and mentor junior team members to develop their technical skills and knowledge.
12. Represent the company in a professional manner and maintain positive relationships with clients.
13. Adhere to all company policies, procedures, and security protocols to ensure the protection of confidential information.
14. Collaborate with sales teams to identify and pursue new business opportunities within existing client accounts.

According to JobzMall, the average salary range for a Professional Services Administrator - Cloud is between $80,000 to $120,000 per year. This can vary depending on various factors such as location, years of experience, and specific job responsibilities. With the growing demand for cloud services, this salary range is expected to increase in the coming years.

CDW Corp. engages in the provision of information technology solutions. It operates through the Corporate and Public segments. The Corporate segment comprises of private sector business customers. The Public segment involves government agencies, education, and healthcare institutions.