
Managed Services Engineer
Develop and implement the technical architecture and physical design of the network. Analyze the existing voice and data networks and recommend solutions. Participate in various IT projects intended to continually improve/upgrade converged network solutions. Follow life-cycle oriented processes and procedures. Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems. Assist in the management of projects using CDW's project management methodology. Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements. Serve as technical point of contact on customer engagements. Create and execute test plans to meet project requirements for assigned components Identify and communicate potential opportunities for cross-selling to the sales team. Manage time and expense to meet or exceed expectations defined in the Statement of Work.
Four to six years of large-scale, enterprise-class planning, design, implementation and support experience
Advanced level technical certifications or equivalent
Minimum 2 years consulting experience
Experience in Cisco PBX and/or Call Center systems engineering experience
Prior VOSS experience preferred
Time Management Skills
Cisco Unified Communications
Call flow analysis
Planning and implementing LANs and WANs
Network security practices and designing
Pexip
Process Improvement
Verbal communication
Detail Oriented
Prioritizing skills
written communication
Result Driven
According to JobzMall, the average salary range for a Managed Services Engineer in 625 W Adams St, Chicago, IL 60661, USA is between $60,000 - $85,000 per year. This range may vary depending on the experience and qualifications of the applicant.
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CDW Corp. engages in the provision of information technology solutions. It operates through the Corporate and Public segments. The Corporate segment comprises of private sector business customers. The Public segment involves government agencies, education, and healthcare institutions.

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