Cisco Call Manager Engineer

Welcome to CDW, where we are dedicated to providing our clients with cutting-edge technology solutions. We are seeking a skilled and experienced Cisco Call Manager Engineer to join our team and help us deliver top-notch unified communication services to our clients. As a Cisco Call Manager Engineer, you will play a crucial role in designing, implementing, and maintaining Cisco Unified Communications Manager (CUCM) solutions for our clients. We are looking for someone with a deep understanding of Cisco call routing, voice gateways, and collaboration technologies. If you are a driven and results-oriented individual with a passion for technology, we want to hear from you. Join us at CDW and be a part of our mission to empower our clients with the best communication tools available.

1. Design and implement Cisco Unified Communications Manager (CUCM) solutions for clients.
2. Maintain and troubleshoot existing CUCM environments for clients.
3. Collaborate with clients to understand their communication needs and provide customized solutions.
4. Stay up-to-date with the latest Cisco call routing, voice gateways, and collaboration technologies.
5. Conduct regular performance assessments and provide recommendations for optimization.
6. Create and maintain documentation for CUCM solutions and configurations.
7. Provide technical support to clients and assist with any issues or questions related to CUCM.
8. Work closely with other team members to ensure timely and successful project delivery.
9. Continuously seek out and implement process improvements to enhance the efficiency and effectiveness of CUCM solutions.
10. Stay informed about industry trends and advancements in unified communications to provide innovative solutions to clients.
11. Collaborate with other engineers and technical experts to troubleshoot complex issues.
12. Communicate project status and updates to clients and management.
13. Train and mentor junior engineers on CUCM best practices and procedures.
14. Follow CDW's policies and procedures for quality, security, and compliance.
15. Embrace CDW's commitment to customer satisfaction by providing exceptional service and support.

According to JobzMall, the average salary range for a Cisco Call Manager Engineer in Washington, DC, USA is $92,000 to $150,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities.

CDW Corp. engages in the provision of information technology solutions. It operates through the Corporate and Public segments. The Corporate segment comprises of private sector business customers. The Public segment involves government agencies, education, and healthcare institutions.