Associate Consulting Engineer - Managed Services Monitoring
Are you a highly skilled and motivated individual with a passion for technology and customer service? If so, CDW has an exciting opportunity for you as an Associate Consulting Engineer - Managed Services Monitoring. As an ACE on our Managed Services team, you will have the opportunity to work with cutting-edge technology and support our clients' critical IT infrastructures. We are looking for individuals who are eager to learn and grow in a fast-paced and dynamic environment. If you have a strong technical background and excellent communication skills, we want to hear from you!
- Provide technical expertise and support for clients' IT infrastructures.
- Monitor and troubleshoot network and system issues using cutting-edge technology.
- Collaborate with team members and clients to identify and implement solutions.
- Continuously learn and develop skills to stay up-to-date with new technologies and industry trends.
- Deliver exceptional customer service and maintain positive relationships with clients.
- Proactively identify and resolve potential issues to ensure the stability and performance of clients' IT systems.
- Document and communicate technical processes and procedures to clients and team members.
- Stay organized and manage multiple tasks and priorities in a fast-paced environment.
- Participate in team meetings and contribute ideas to improve processes and services.
- Provide timely and accurate updates to clients and team members on project statuses and issues.
- Adhere to company policies, procedures, and industry best practices.
- Serve as a technical mentor to other team members and assist with their professional development.
- Demonstrate a strong work ethic and commitment to delivering high-quality results.
- Continuously seek opportunities to improve and optimize clients' IT environments.
- Represent CDW in a professional and positive manner at all times.
Strong Technical Background: The Ideal Candidate Should Have A Solid Understanding Of Network Infrastructure, Servers, And Cloud Technologies. They Should Also Have Experience With Monitoring Tools And Software.
Excellent Problem-Solving Skills: As An Associate Consulting Engineer, The Candidate Will Be Responsible For Troubleshooting And Resolving Complex Issues Related To Managed Services Monitoring. They Should Have The Ability To Think Critically And Come Up With Effective Solutions.
Customer Service Orientation: The Role Of An Associate Consulting Engineer Involves Working Closely With Clients To Understand Their Needs And Provide Timely Support. The Candidate Should Possess Excellent Communication And Interpersonal Skills To Build And Maintain Positive Relationships With Clients.
Project Management Experience: The Candidate Should Have Experience In Managing Projects And Delivering Results Within Tight Deadlines. This Includes Creating Project Plans, Coordinating With Team Members, And Providing Status Updates To Stakeholders.
Relevant Certifications: Cdw Values Technical Certifications As An Indication Of A Candidate's Knowledge And Expertise. The Ideal Candidate Should Have Certifications In Areas Such As Networking, Cloud Computing, And Monitoring Tools (E.g. Ccna, Aws Certified Cloud Practitioner, Solarwinds Certified Professional).
Virtualization
Troubleshooting
Data Analysis
customer service
Cloud Computing
Network analysis
Performance tuning
Server
Incident response
Infrastructure management
System Monitoring
Security Management
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
creativity
Attention to detail
Teamwork
Adaptability
According to JobzMall, the average salary range for a Associate Consulting Engineer - Managed Services Monitoring is between $70,000 to $90,000 per year. However, this can vary depending on factors such as location, experience, and the specific company or industry. Some individuals in this role may earn more or less than this range.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
CDW Corp. engages in the provision of information technology solutions. It operates through the Corporate and Public segments. The Corporate segment comprises of private sector business customers. The Public segment involves government agencies, education, and healthcare institutions.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started