
Digital Content Specialist
Collaboration across multiple engineering, product, and marketing teams on the development of digital content strategies and execution. Participate as a core member of product/feature development teams to define technical content, functional content, and training content needs. Authoring of technical and functional content for digital equipment management solutions. Development of training content for new and existing products in multiple media formats including web-based knowledge articles, FAQ documents, how-to guides, videos, virtual learning webinars, etc. Delivery of instructor-led and virtual training to internal field facing teams. Own and develop writing guidelines and standards for training, support, help content, and digital product copy. Direct accountability for increasing competencies related to support, sales, and use of digital products through the digital reference and training content.
4 years of technical and/or functional content authoring experience or other equivalent job experiences.
4 years of experience in IoT, digital, and/or equipment management products, product applications, and services
Experience in the development and delivery of digital/technology training content
Customer Relationship Management
Time Management
Analytical skills
Process management skills
Verbal communication
written communication
Adaptability
Detail Oriented and Organized
Multi-tasker
According to JobzMall, the average salary range for a Digital Content Specialist in 100 NE Adams St, Peoria, IL 61629, USA is $50,000 - $62,500. This estimate is based on salary data from various sources, including job postings, third-party data, and self-reported salaries from past and current employees. This range may vary depending on the specific duties and experience required for each position.
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Caterpillar, Inc. engages in the manufacture of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. It provides technology for construction, transportation, mining, forestry, energy, logistics, electronics, financing, and electric power generation. It operates through the following segments: Construction Industries, Resource Industries, Energy & Transportation, and Financial Products.

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