Service Delivery Coordinator

CACI International is an international leader in providing innovative solutions for government and private sector clients. We are looking for a highly motivated and organized Service Delivery Coordinator to join our team. The successful candidate will be a self-starter with a strong customer service focus and excellent organizational skills. The ideal candidate must have the ability to communicate well and build positive relationships with clients and colleagues.The Service Delivery Coordinator will be responsible for creating, managing, and communicating detailed project plans, ensuring customer satisfaction, and meeting project deliverables. The successful candidate must have a minimum of two years of customer service experience, excellent written and verbal communication skills, and a strong attention to detail. This individual must also have the ability to work independently and manage multiple projects simultaneously while meeting deadlines. If you are an independent, self-motivated individual who can provide exceptional customer service and project coordination, this could be the perfect job for you.

Responsibilities:

1. Create detailed project plans and ensure customer satisfaction.
2. Communicate effectively with customers, colleagues, and other stakeholders.
3. Manage multiple projects simultaneously and meet deadlines.
4. Build positive relationships with customers and colleagues.
5. Coordinate all aspects of service delivery.
6. Monitor progress and adjust project plans as needed.
7. Provide exceptional customer service.
8. Keep accurate records of all projects and activities.
9. Troubleshoot any issues that may arise.
10. Prepare reports and presentations for stakeholders.

According to JobzMall, the average salary range for a Service Delivery Coordinator in Annapolis Junction, MD, USA is $53,800 - $87,800 per year.

CACI International Inc. is an American multinational professional services and information technology company headquartered in Northern Virginia. CACI provides services to many branches of the US federal government including defense, homeland security, intelligence, and healthcare.