

Frequently Asked Questions about Build-A-Bear Workshop Careers
Looking for more information about Build-A-Bear Workshop, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- What types of jobs are available at Build-A-Bear Workshop?
Build-A-Bear Workshop offers a variety of job opportunities, including store associates, assistant managers, store managers, seasonal associates, customer service representatives, warehouse workers, and corporate positions.
- What qualifications do I need to work at Build-A-Bear Workshop?
To work at Build-A-Bear Workshop, you will need to have a high school diploma or equivalent. You should also possess excellent customer service skills, basic computer literacy, and the ability to work in a team environment. Additionally, some positions may require additional qualifications such as sales experience, a valid driver's license, or a criminal background check.
- What is the minimum age requirement to work at Build-A-Bear Workshop?
The minimum age requirement to work at Build-A-Bear Workshop is 16 years old.
- What hours are available at Build-A-Bear Workshop?
Build-A-Bear Workshop stores typically open at 10am and close at 9pm, Monday through Saturday. Sunday hours may vary, but many stores open at 11am and close at 7pm.
- Do I need prior experience to work at Build-A-Bear Workshop?
No, prior experience is not necessary to work at Build-A-Bear Workshop. However, many of the positions at the company require excellent customer service and sales skills, so prior experience in these areas may be beneficial.
- What kind of training will I receive to work at Build-A-Bear Workshop?
Build-A-Bear Workshop provides a comprehensive and interactive training program for new employees. This program includes an orientation and job shadowing, as well as hands-on training in customer service, bear-building, retail and administrative tasks, cashiering, and more. Additionally, ongoing coaching and development is provided to ensure that employees have the skills necessary to provide outstanding customer service.
- What is the hiring process for Build-A-Bear Workshop?
1. Submit an application: Applicants must submit an online application to begin the hiring process. 2. Interview: After submitting an application, successful candidates will be invited to an in-person interview with a hiring manager. 3. Background check: All applicants must pass a background check prior to being hired. 4. Job offer: If a candidate is selected for the position, they will receive a job offer. 5. Onboarding: Once the job offer is accepted, new hires will go through an onboarding process which includes training and orientation.
- How soon can I expect to hear back after applying to Build-A-Bear Workshop?
It typically takes up to three weeks to hear back after applying to Build-A-Bear Workshop.
- Do you offer part-time positions at Build-A-Bear Workshop?
Yes, Build-A-Bear Workshop offers part-time positions.
- Do you offer any benefits for employees at Build-A-Bear Workshop?
Yes, Build-A-Bear Workshop offers a range of benefits for employees, including medical, dental, and vision coverage, life insurance, paid vacation, paid holidays, flexible spending accounts, 401(k) plan with company match, and employee discounts.
- What type of environment is it like to work at Build-A-Bear Workshop?
Build-A-Bear Workshop is a fun and friendly environment that encourages creativity, teamwork, and a passion for interacting with customers. Employees are encouraged to express their personalities and have fun while helping customers create their own unique stuffed animals. The company also focuses on building a positive culture that includes a safe and inclusive workplace for all.
- What is the average salary for a position at Build-A-Bear Workshop?
The average salary for a position at Build-A-Bear Workshop varies based on the role and location. However, the average salary for a Store Manager at Build-A-Bear Workshop is $13.85 per hour.
- How often are performance reviews conducted at Build-A-Bear Workshop?
Performance reviews at Build-A-Bear Workshop are conducted annually.
- What kind of career opportunities are available at Build-A-Bear Workshop?
Career opportunities at Build-A-Bear Workshop include retail sales associate, store manager, assistant store manager, store operations manager, project manager, web developer, software engineer, customer service representative, marketing associate, and more.
- Are there any opportunities for advancement at Build-A-Bear Workshop?
Yes, there are opportunities for advancement at Build-A-Bear Workshop. They offer various internal career paths and programs to help employees develop their skills and advance their career. Employees can move up through the ranks from Sales Associate to Store Manager, or take part in the company's mentorship program.
- Are there any special discounts for employees at Build-A-Bear Workshop?
Yes, Build-A-Bear Workshop offers special discounts for employees. Employees are eligible for a 20% discount on their first purchase and 15% off all subsequent purchases.
- What kind of safety measures are in place at Build-A-Bear Workshop?
Build-A-Bear Workshop has a variety of safety measures in place to ensure the safety of their customers. These measures include the following: - A strict zero-tolerance policy for any inappropriate behavior. - A strict no-shoe policy in the stores. - All employees must wear masks while serving customers. - All stuffed animals are thoroughly sanitized before they are available to customers. - All materials and tools used in the store are regularly sanitized. - Animals are not allowed to be brought into the store. - All employees are trained in safe handling and safety protocols. - All customers must maintain social distancing while in the store. - Customers are encouraged to use contactless payment methods.
- Do you offer flexible scheduling at Build-A-Bear Workshop?
Yes, Build-A-Bear Workshop offers flexible scheduling for both part-time and full-time employees. Schedules are based on the needs of the store and can be adjusted to accommodate individual requests.
- What kind of support do you provide for new employees at Build-A-Bear Workshop?
Build-A-Bear Workshop provides comprehensive onboarding and training to new hires, including both online and in-store training. Our orientation program introduces new team members to the company, their roles, and our culture. New employees also have access to an extensive support network of colleagues, supervisors and managers. We offer a variety of development and career opportunities and provide ongoing guidance and feedback to ensure success in their roles.
- Do you provide any additional training opportunities at Build-A-Bear Workshop?
Yes, Build-A-Bear Workshop offers additional training opportunities for its associates. These include both in-store and online training modules and workshops, as well as on-the-job training, job shadowing, and classroom instruction. Associates can also attend special events such as the Bear Builder Workshop and the Build-A-Bear Workshop University, which are both designed to help associates build their skills and knowledge.