
Shift Manager
Are you a natural leader with a passion for the restaurant industry? Do you thrive in a fast-paced environment and enjoy motivating a team to deliver exceptional customer service? If so, then Buffalo Wild Wings has an exciting opportunity for you as a Shift Manager! As a Shift Manager, you will play a critical role in ensuring the smooth operation of our restaurant, while also providing excellent service to our guests. We are looking for a dynamic individual who possesses strong leadership skills, a positive attitude, and a dedication to creating a fun and memorable dining experience. If this sounds like you, we encourage you to apply for this role and join our team at Buffalo Wild Wings!
- Oversee daily operations of the restaurant, including opening and closing procedures, ensuring cleanliness and organization, and managing inventory and supplies.
- Lead and motivate a team of employees to deliver exceptional customer service and uphold the company's standards and values.
- Train and develop team members to enhance their skills and performance.
- Create and maintain a positive and fun work environment for employees.
- Monitor and enforce safety and sanitation guidelines to ensure the well-being of employees and guests.
- Handle and resolve any customer complaints or issues in a timely and professional manner.
- Collaborate with other managers and team members to develop and implement strategies for improving restaurant operations and increasing sales.
- Ensure compliance with all company policies, procedures, and regulations.
- Manage and track employee schedules, attendance, and performance.
- Conduct regular meetings and provide feedback and recognition to team members.
- Assist in hiring and onboarding new employees.
- Monitor and control restaurant expenses to meet budget and financial goals.
- Keep up-to-date with industry trends and make suggestions for improvement.
- Maintain a strong knowledge of the menu, promotions, and specials.
- Lead by example and embody the company's core values at all times.
Leadership Skills: A Shift Manager At Buffalo Wild Wings Should Have Strong Leadership Skills In Order To Effectively Manage And Motivate A Team Of Employees.
Restaurant Experience: Previous Experience Working In A Fast-Paced Restaurant Environment Is Essential For A Shift Manager At Buffalo Wild Wings. This Includes Knowledge Of Food Safety And Handling Procedures, As Well As Experience Managing Inventory And Ordering Supplies.
Time Management: As A Shift Manager, It Is Important To Be Able To Prioritize Tasks And Manage Time Effectively. This Includes Ensuring That Food Orders Are Prepared And Served In A Timely Manner, As Well As Managing Employee Schedules And Breaks.
Customer Service: A Shift Manager Should Have Excellent Customer Service Skills In Order To Provide A Positive Dining Experience For Guests. This Includes Handling Customer Complaints And Ensuring That All Guests Are Satisfied With Their Meals And Service.
Communication Skills: Effective Communication Is Crucial For A Shift Manager At Buffalo Wild Wings. This Includes Communicating With Employees, Other Managers, And Corporate Headquarters, As Well As Providing Clear Instructions And Feedback To Employees.
Inventory Management
Communication
Sales
Time Management
Leadership
Conflict Resolution
customer service
Cash Handling
Food safety
Teamwork
Problem-Solving
Multi-tasking
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Shift Manager in Downey, CA, USA is $35,000 to $45,000 per year. This may vary depending on the specific company and job responsibilities. Some Shift Managers may also receive bonuses or other benefits in addition to their base salary.
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Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates, and Vietnam which specializes in Buffalo wings and sauces.

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