Service/Profit Manager

Buffalo Wild Wings is looking for an experienced and enthusiastic Service/Profit Manager to join our team. The ideal candidate should have excellent customer service skills, an ability to think strategically and the drive to help our team meet our goals. The Service/Profit Manager will be responsible for overseeing all aspects of operations, customer service, and profitability at our restaurant. This includes ensuring that our guests have an enjoyable and safe experience, as well as maximizing profits.The successful candidate will possess a minimum of 3 years of restaurant management experience, a passion for developing and leading a team, and the ability to think quickly and efficiently in a fast-paced environment. Additionally, excellent communication skills, knowledge of financial operations, and a proactive attitude are essential for this role.

Responsibilities:

1. Manage the daily operations of the restaurant, including customer service, staffing, and profitability.
2. Oversee the hiring, training, and development of staff.
3. Create and enforce policies and procedures to ensure customer satisfaction and profitability.
4. Monitor and maintain food quality and safety standards.
5. Develop strategies to maximize profits and increase customer loyalty.
6. Manage inventory and supplies to ensure all items are stocked and available.
7. Analyze financial data and develop reports to track performance.
8. Monitor and address customer complaints and feedback.
9. Demonstrate excellent communication and interpersonal skills.
10. Work with the team to achieve goals and objectives.

According to JobzMall, the average salary range for a Service/Profit Manager in Glendale, CA, USA is approximately $48,972 - $87,804 per year. The salary range can vary depending on experience, qualifications, and location.

Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates, and Vietnam which specializes in Buffalo wings and sauces.