Buffalo Wild Wings

Service/Profit Manager

Buffalo Wild Wings

Burbank, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for an enthusiastic and driven Service/Profit Manager to join our team at Buffalo Wild Wings! As the Service/Profit Manager, you’ll be responsible for creating and leading a culture of excellence in our restaurant. You’ll be a leader for our team, setting the bar for quality service in the restaurant and driving profitability.To be successful in this role, you’ll need to be organized, motivated, and have a passion for hospitality. We’re looking for someone with excellent customer service skills, strong business acumen, and a commitment to delivering exceptional experiences to our guests.Your enthusiasm and leadership will be essential in providing our customers with the highest levels of service, driving profitability, and inspiring our team to be the best they can be. If you’re ready to take on a challenging and rewarding role, we’d love to hear from you!

Responsibilities: • Create and lead a culture of excellence in the restaurant • Set the bar for quality service and drive profitability • Develop and maintain excellent customer service skills • Demonstrate strong business acumen • Commit to delivering exceptional experiences to guests • Monitor team performance and provide guidance to ensure quality standards are met • Ensure compliance with all company policies and procedures • Manage budgets and maximize profitability • Analyze operational trends and develop strategies to improve efficiency • Lead team meetings and mentor staff members • Maintain a safe and organized environment • Handle customer complaints and inquiries in a professional manner

Where is this job?
This job is located at Burbank, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Leadership Capabilities

  • Superior Customer Service Experience

  • Familiarity With Restaurant Industry Operations

  • Comprehensive Financial Management Knowledge

  • Proven Ability To Manage Multiple Projects

  • Creative Problem-Solving Skills

  • Ability To Work Well In A Fast-Paced Environment

Required Skills
  • Training

  • Planning

  • Communication

  • Inventory

  • Marketing

  • Scheduling

  • Leadership

  • customer service

  • Quality Control

  • Merchandising

  • Food safety

  • Teamwork

  • Problem-Solving

  • Cash-handling

  • Profitability

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Service/Profit Manager in Burbank, CA, USA is between $56,000 and $80,000 per year. This range is based on salaries reported by employers and anonymous employees to Indeed.com.

Additional Information
Buffalo Wild Wings is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Buffalo Wild Wings

Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates, and Vietnam which specializes in Buffalo wings and sauces.

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