Buffalo Wild Wings

Service/Profit Manager

Buffalo Wild Wings

Quincy, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a motivated, passionate, and organized professional looking for an opportunity to make an impact in a dynamic and growing business? Then Buffalo Wild Wings is looking for you! We are seeking an experienced Service/Profit Manager to join our team in helping us create an amazing experience for our guests. The ideal candidate will have excellent communication and problem solving skills, an ability to work in a fast-paced environment, and a keen eye for detail. If this sounds like you, we encourage you to apply!

Responsibilities:

  1. Develop strategies to increase customer satisfaction and drive sales
  2. Oversee daily operations of the restaurant and ensure customer service meets Buffalo Wild Wings standards
  3. Train and develop staff to provide excellent customer service
  4. Monitor and analyze financial data to identify areas of improvement
  5. Create and implement cost control measures to maximize profits
  6. Track inventory and place orders for food, beverage, and supplies
  7. Develop marketing strategies to promote the restaurant and drive customer loyalty
  8. Resolve customer complaints in a timely and professional manner
  9. Maintain a safe and clean work environment
Where is this job?
This job is located at Quincy, IL, USA
Job Qualifications
  • Ability To Handle Multiple Tasks Simultaneously

  • Excellent Customer Service And Communication Skills

  • Proficiency In Microsoft Office Suite

  • Knowledge Of Business Operations And Principles

  • Experience In Managing Staff And Planning Budgets

  • Creative Problem Solving Skills

  • Strong Leadership And Organizational Skills

  • Ability To Analyze Financial Data And Develop Strategies For Improvement

Required Skills
  • Training

  • Marketing

  • Scheduling

  • Management

  • Leadership

  • customer service

  • Financial Management

  • Hiring

  • Teamwork

  • Cost control

  • Profit

  • Multi-tasking

  • Interviewing

  • service

  • Analyzing

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Service/Profit Manager in Quincy, IL, USA is $56,000 - $68,000. The salary range can vary depending on experience, qualifications, and other factors such as the employer and location.

Additional Information
Buffalo Wild Wings is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Buffalo Wild Wings

Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates, and Vietnam which specializes in Buffalo wings and sauces.

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