Buffalo Wild Wings

Service Assistant

Buffalo Wild Wings

City of Industry, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced and energetic environment? If so, we have an exciting opportunity for you at Buffalo Wild Wings! We are currently seeking a dedicated and friendly Service Assistant to join our team and help us deliver a top-notch dining experience to our guests. The ideal candidate will have a positive attitude, strong communication skills, and a desire to go above and beyond for our customers. If this sounds like you, we would love to hear from you!

  1. Greet and welcome customers in a friendly and professional manner.
  2. Assist customers with any inquiries or requests they may have.
  3. Maintain a clean and organized dining area for a pleasant atmosphere.
  4. Monitor and replenish supplies to ensure smooth operations.
  5. Communicate effectively with team members to ensure efficient service.
  6. Take and fulfill customer orders accurately and efficiently.
  7. Ensure all food and beverages are served in a timely manner.
  8. Handle customer complaints or concerns promptly and effectively.
  9. Work closely with kitchen staff to ensure food quality and consistency.
  10. Follow all safety and sanitation procedures to maintain a clean and safe environment.
  11. Build and maintain positive relationships with customers to encourage repeat business.
  12. Continuously strive to provide exceptional customer service and exceed expectations.
  13. Assist in training new team members and ensuring they understand and uphold our service standards.
  14. Perform other duties as assigned by management to contribute to the success of the restaurant.
Where is this job?
This job is located at City of Industry, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: As A Service Assistant At Buffalo Wild Wings, You Will Be Responsible For Providing Exceptional Customer Service To Our Guests. This Requires Strong Communication Skills, A Friendly And Outgoing Personality, And The Ability To Handle Customer Inquiries And Concerns With Professionalism And Efficiency.

  • Knowledge Of Restaurant Operations: A Service Assistant At Buffalo Wild Wings Should Have A Basic Understanding Of Restaurant Operations, Including Food And Beverage Service, Table Setup, And Cleanliness Standards. Previous Experience In A Similar Role Or In The Food Service Industry Is Preferred.

  • Ability To Multitask And Work In A Fast-Paced Environment: Our Restaurants Can Get Very Busy, Especially During Peak Hours And Game Days. A Successful Service Assistant Should Be Able To Handle Multiple Tasks And Prioritize Them Effectively While Maintaining A Positive Attitude And Attention To Detail.

  • Team Player Mentality: At Buffalo Wild Wings, We Value Teamwork And Collaboration. A Service Assistant Should Be Able To Work Well With Others, Take Direction From Supervisors And Managers, And Support The Overall Success Of The Team.

  • Flexible Schedule Availability: Our Restaurants Are Open For Lunch, Dinner, And Late-Night Hours, As Well As Weekends And Holidays. We Are Looking For Candidates Who Have A Flexible Schedule And Can Work A Variety Of Shifts, Including Weekends And Evenings.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Cleaning

  • Problem-Solving

  • Food Handling

  • Menu Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Service Assistant in City of Industry, CA, USA is between $31,000 to $38,000 per year. This range can vary based on factors such as experience, education, and specific job duties. Some Service Assistants may also receive bonuses or commission in addition to their base salary.

Additional Information
Buffalo Wild Wings is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 26th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Buffalo Wild Wings

Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates, and Vietnam which specializes in Buffalo wings and sauces.

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