Hospitality Manager

Do you have a passion for creating unforgettable experiences for customers and employees alike? Are you an organized and detail-oriented leader with a knack for training and developing top-notch hospitality teams? We’re looking for an experienced Hospitality Manager to join the Buffalo Wild Wings family!As our Hospitality Manager, you will be responsible for ensuring our guests receive the highest level of hospitality and service. You’ll be in charge of leading, training, and developing our restaurant team, while ensuring that our guests always receive an outstanding experience. If you have a love of customer service and a commitment to excellence in hospitality, this is the perfect opportunity for you!To be successful in this role, you must have a minimum of 3 years of experience in hospitality management, an understanding of restaurant operations, and a commitment to providing exceptional service. You should also possess excellent communication and interpersonal skills, as well as a passion for developing and leading teams. Strong problem-solving and organizational skills are also essential for this role. If this sounds like you, we’d love to hear from you!

Responsibilities:

1. Ensure guests receive the highest level of hospitality and service
2. Lead, train, and develop restaurant team
3. Provide exceptional customer service
4. Maintain an understanding of restaurant operations
5. Utilize excellent communication and interpersonal skills
6. Develop and lead teams
7. Solve problems and possess strong organizational skills
8. Monitor and manage customer feedback
9. Ensure compliance with all health and safety regulations
10. Establish and maintain positive relationships with customers and employees
11. Monitor customer satisfaction levels and take steps to ensure customer satisfaction

According to JobzMall, the average salary range for a Hospitality Manager in Burbank, CA, USA is $46,000–$62,000 per year. The salary range may vary depending on the type of hospitality facility, the size of the operation, the number of years of experience a manager has, and the level of responsibility.

Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates, and Vietnam which specializes in Buffalo wings and sauces.