Buffalo Wild Wings

Hospitality Manager

Buffalo Wild Wings

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Buffalo Wild Wings is looking for a motivated, enthusiastic Hospitality Manager to join our team! We are seeking a dynamic individual who is passionate about providing excellent hospitality services and offering a memorable experience to our guests. The ideal candidate for this role should have a strong background in hospitality management and excellent customer service skills. The successful candidate will be a self-starter who can work independently and as part of a team. If you’re a personable and organized professional with a commitment to excellence, we want to hear from you!Required Qualifications: • Bachelor’s degree in Hospitality Management or a related field• Minimum 2 years of experience in hospitality management• Proven experience in customer service• Superior organizational and communication skills• Ability to multitask and prioritize tasks• Proficiency in Microsoft Office Suite and POS systems• Availability to work a flexible schedule, including evenings and weekends

Responsibilities:

  1. Maintain high standards of hospitality and customer service.
  2. Ensure that guests have an enjoyable dining experience.
  3. Monitor and manage staff performance to ensure that all customer service and hospitality standards are met.
  4. Plan and coordinate special events and promotional activities.
  5. Develop and implement policies and procedures to ensure a consistent level of customer service.
  6. Monitor inventory levels of food, beverage, and supplies.
  7. Manage budgets and financials.
  8. Train, motivate, and supervise staff.
  9. Handle customer complaints and inquiries.
  10. Develop marketing strategies to promote the restaurant.
Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Ability To Multitask

  • Problem-Solving Skills

  • Working Knowledge Of Health And Safety Regulations

  • Ability To Handle Customer Complaints

  • Strong Leadership And Organizational Skills

  • Familiarity With Food And Beverage Operations

Required Skills
  • Budgeting

  • Training

  • Communication

  • Marketing

  • Scheduling

  • Leadership

  • Sanitation

  • Problem-Solving

  • Multi-tasking

  • Cash-handling

  • Customer-Service

  • Conflict-Resolution

  • Team-Building

  • Inventory-Management

  • Food-Safety

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Hospitality Manager in Pittsburgh, PA, USA is between $56,000 and $91,000 per year. This range may vary depending on experience, qualifications, and other factors.

Additional Information
Buffalo Wild Wings is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Buffalo Wild Wings

Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates, and Vietnam which specializes in Buffalo wings and sauces.

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