
General Manager
Are you a passionate and driven leader with a successful track record in restaurant operations? Buffalo Wild Wings is looking for an experienced General Manager to join the team and lead the restaurant to success. Our ideal candidate will be an energetic, hands-on leader who understands the importance of customer service and creating an enjoyable and memorable dining experience.The successful candidate will have a minimum of 3 years of experience as a General Manager or equivalent in a restaurant setting, preferably in an upscale casual dining environment. Excellent organizational, communication, and interpersonal skills are a must, as well as the ability to lead a team of staff with a positive attitude. The successful candidate will be a highly organized, professional individual who takes pride in their work and is committed to providing the highest quality of service to our customers.
Responsibilities:
- Oversee the daily operations of the restaurant to ensure excellent customer service and efficient business operations.
- Develop strategies to increase customer satisfaction, sales, and revenue.
- Monitor and maintain inventory levels, food quality, and portion control.
- Develop and implement marketing plans to promote the restaurant’s services and offerings.
- Monitor the restaurant’s budget and financial performance.
- Supervise and train restaurant staff, including hiring and performance management.
- Ensure the restaurant complies with all health and safety regulations.
- Resolve customer complaints in a professional manner.
- Analyze customer feedback and develop strategies to improve customer experience.
Excellent Customer Service And Communication Skills
Strong Leadership And Organisational Skills
Ability To Motivate And Inspire Staff
Proven Sales And Marketing Experience
Ability To Identify And Implement Operational Improvements
Ability To Manage Budgets And Financial Targets
Familiarity With Restaurant Management Software And Pos Systems
Knowledge Of Local Health And Safety Regulations
Budgeting
Training
Planning
Communication
Marketing
Scheduling
Leadership
customer service
Hiring
Teamwork
Problem-Solving
Productivity
Decision-Making
Negotiating
Financials
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a General Manager in Birmingham, AL, USA is between $45,000 and $90,000 annually. This range is based on salaries reported by various employers in the area.
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Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates, and Vietnam which specializes in Buffalo wings and sauces.

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