BT Group

Sales Advisor

BT Group

Merthyr Tydfil CF48, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Hello and thank you for considering a career with BT Group!We are currently seeking a dynamic Sales Advisor to join our team and play a pivotal role in driving our business forward. As a Sales Advisor, you will be responsible for building and maintaining relationships with our customers, understanding their needs, and providing them with the best solutions to meet those needs. We are looking for individuals who are passionate about sales, customer service, and technology, and who thrive in a fast-paced and ever-changing environment.To be successful in this role, you must have excellent communication and interpersonal skills, as well as a strong drive to achieve targets and exceed expectations. Previous experience in sales and knowledge of the telecommunications industry are highly desirable, but not essential. What matters most to us is your ability to connect with customers, understand their needs, and provide them with exceptional service.If you are a motivated and driven individual who is passionate about sales and technology, we encourage you to apply for this exciting opportunity at BT Group. We offer a competitive salary, comprehensive benefits, and opportunities for growth and development within our company. We look forward to welcoming you to our team!

  1. Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
  2. Understand customers' needs and provide them with appropriate solutions.
  3. Meet and exceed sales targets and expectations.
  4. Stay updated on industry trends and product knowledge to effectively sell our services.
  5. Provide exceptional customer service to all clients.
  6. Communicate effectively with team members and other departments to ensure a smooth sales process.
  7. Continuously track and report on sales performance and provide insights for improvement.
  8. Utilize various sales techniques to achieve and exceed sales goals.
  9. Attend training sessions and meetings to enhance sales skills and product knowledge.
  10. Collaborate with marketing team to identify potential leads and convert them into sales.
  11. Handle customer inquiries and resolve any issues in a timely and professional manner.
  12. Maintain accurate records of all sales and customer interactions.
  13. Develop and maintain a thorough understanding of our products and services.
  14. Remain updated on competitor offerings and market trends.
  15. Participate in sales meetings and provide valuable input and feedback to improve sales strategies.
  16. Adhere to company policies and procedures at all times.
  17. Continuously strive to improve sales techniques and customer service skills.
  18. Meet and exceed customer satisfaction targets.
  19. Collaborate with other sales advisors to share best practices and drive team success.
  20. Attend industry events and conferences to network and generate leads.
Where is this job?
This job is located at Merthyr Tydfil CF48, UK
Job Qualifications
  • Excellent Communication Skills: A Sales Advisor At Bt Group Must Possess Exceptional Communication Skills In Order To Effectively Interact With Customers And Promote Company Products And Services.

  • Sales Experience: Candidates For A Sales Advisor Job At Bt Group Should Have Prior Experience In Sales, Preferably In A Telecommunications Or Technology Industry. This Will Give Them A Strong Foundation To Succeed In The Role.

  • Product Knowledge: A Thorough Understanding Of Bt Group's Products And Services Is Essential For A Sales Advisor. This Includes Knowledge Of Various Packages, Pricing, And Features, As Well As The Ability To Explain Them To Customers.

  • Customer Service Skills: As A Sales Advisor, Providing Outstanding Customer Service Is Crucial. Candidates Should Have The Ability To Handle Difficult Customer Situations And Maintain A Positive Attitude At All Times.

  • Team Player: The Ability To Work Collaboratively With Colleagues And Other Departments Within The Company Is Important For A Sales Advisor. This Includes Sharing Knowledge And Best Practices, As Well As Supporting Team Goals And Objectives.

Required Skills
  • Networking

  • Communication

  • Time Management

  • Product knowledge

  • Negotiation

  • customer service

  • Relationship Building

  • Active listening

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Advisor in Merthyr Tydfil CF48, UK is between £18,000 and £25,000 per year. This may vary depending on the specific company, experience level, and job responsibilities. Some companies may also offer commission or bonuses in addition to the base salary.

Additional Information
BT Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 26th, 2026
Apply BeforeApril 27th, 2026
This job posting is from a verified source. 

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About BT Group

BT Group Plc provides communication solutions and services. Its principal activities include networked IT services, local, national and international telecommunications services and higher value broadband and Internet products and services. The company has five customer-facing Iines of business: BT Global Services, BT Business, BT Consumer, BT Wholesale and Openreach.

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