Frequently Asked Questions about BT Group Careers

BT Group is a British multinational telecommunications company with headquarters in London, United Kingdom. It is one of the world's leading providers of communications services and solutions, serving customers in 180 countries. BT's main activities include the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services.

To apply for a job at BT Group, you can visit the company's website and search for current job openings. You can then create an account and submit your CV and other relevant documents. Alternatively, you can also search for jobs on job boards.

To work at BT Group, you will typically need a minimum of a bachelor's degree, although some positions may require a higher degree. Depending on the type of position you are applying for, you may also need experience in a related field, such as telecommunications or IT. Additionally, some roles may require specific certifications or qualifications.

The specific skills required for a job at BT Group will depend on the role you are applying for. Generally speaking, BT Group looks for candidates with strong communication, problem solving and analytical skills. Additionally, applicants should have a good working knowledge of technology, be comfortable with using computer systems, and have good customer service skills.

BT Group employs a wide variety of roles across its business, including customer service, technical support, engineering and network operations, marketing, finance and accounting, human resources, legal services, IT, and sales.

The recruitment process at BT Group typically consists of the following steps: 1. Online Application: Candidates submit their applications online, including a CV and cover letter. 2. Online Tests: Candidates may be required to complete online aptitude tests, such as numerical and verbal reasoning tests. 3. Telephone Interview: A telephone interview is usually the first stage of interviewing. This is usually conducted by a recruitment consultant. 4. Face-to-Face Interview: Candidates will be invited to a face-to-face interview with a hiring manager. This is usually conducted at the company's offices. 5. Assessment Centre: Candidates may be invited to an Assessment Centre, where they will participate in group activities and individual exercises. 6. Job Offer: Candidates who are successful at the Assessment Centre will be made an offer of employment.

The average salary for a job at BT Group varies depending on the position and location. Generally, salaries at BT Group range from £20,000 to £50,000 per year.

Yes, BT Group has a standard probation period of 6 months. During this time, the employee's performance is assessed and their suitability for the role is determined.

Yes, BT Group offers several opportunities for career progression. These include internal job postings, rotations and secondments, trainee programmes, and mentoring and coaching schemes. BT Group also offers a range of professional development programmes to help employees enhance their skills and progress in their careers.

BT Group provides a variety of training programs for its employees, including technical training, customer service training, management training, and sales training. Additionally, the company offers online courses and e-learning modules, as well as on-site training and workshops. BT Group also offers apprenticeships and other development programs to help employees reach their career goals.

BT Group offers a wide range of benefits to its employees, including competitive salaries, generous pensions, flexible working arrangements, free private medical insurance, discounts on BT products and services, and a range of wellbeing initiatives such as yoga classes, gym membership and stress management programmes.

Yes, BT Group offers a range of flexible working options, which include job shares, compressed hours, part-time working, home working and flexi-time.

Yes, BT Group offers a range of global opportunities for its employees. These include international assignments, secondments and global volunteering programmes. For more information on potential international roles, please visit the BT Group careers website.

Yes, BT Group offers a wide range of benefits, including discounts on products and services, health and wellbeing benefits, retail discounts, free access to BT Wi-Fi, and discounts on car and home insurance. BT Group also offers a range of flexible working arrangements, including part-time, flexible hours, job-sharing, and remote working.

The number of vacation days you receive at BT Group depends on your job role and how long you have been employed. Generally, most employees receive between 25 and 28 days of paid vacation per year.

Working hours at BT Group vary depending on the individual role and the particular business area. Generally, full-time working hours are 37.5 hours per week and most people work 9-5 Monday to Friday. Flexible working arrangements are also available, however, depending on the role and the team.

At BT Group, our culture is all about creating an environment in which all of our people can do their best work and feel included, respected, and valued. We strive to foster an open and collaborative working environment where everyone can contribute their ideas and help shape the future of BT Group. We also believe in giving our people the freedom to work in the way that they feel most comfortable and productive, as long as they adhere to our core values of trust, respect, and integrity.

Yes, there is an induction process for new employees at BT Group. This includes an online induction process, an in-person induction process, and a site-specific induction process. The online induction process is designed to provide new employees with an overview of the BT Group, its values and operations. This includes information about benefits, policies, procedures and more. The in-person induction process is designed to provide new employees with a more in-depth understanding of BT Group, its mission, goals and culture. This includes a tour of the facilities and an introduction to the team. The site-specific induction process is designed to provide new employees with the knowledge and skills needed for their specific role. This includes job-specific training, safety information, and an introduction to the team in their specific area of the organization.

Yes, BT Group hosts many social events, including annual sporting events, charity fundraising events, and staff engagement events.

Yes, BT Group offers a range of internships, including summer internships, graduate internships and apprenticeships. To find out more, visit the Careers page on the BT Group website.