BT Group

Business Sales Advisor - Customer Growth

BT Group

Manchester, UK
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to BT Group, where we are committed to connecting people and businesses to the digital world. We are currently seeking a highly motivated and results-driven Business Sales Advisor - Customer Growth to join our team. In this role, you will be responsible for driving business sales and building strong relationships with our customers to support their growth and success. As a key member of our sales team, you will have the opportunity to work with a diverse range of clients and contribute to the growth of our business. If you have a passion for sales, excellent communication skills, and a drive to deliver outstanding customer service, we want to hear from you.

  1. Drive business sales by actively prospecting and acquiring new customers.
  2. Build and maintain strong relationships with existing and potential customers to support their growth and success.
  3. Identify and understand customer needs and provide tailored solutions to meet their business goals.
  4. Collaborate with cross-functional teams to ensure smooth and efficient sales processes.
  5. Consistently meet and exceed sales targets and performance metrics.
  6. Continuously develop a deep understanding of BT Group's products and services to effectively promote and sell to customers.
  7. Keep up-to-date with industry trends and market developments to identify new business opportunities.
  8. Communicate effectively with customers through various channels including phone, email, and face-to-face meetings.
  9. Represent the company in a professional manner and uphold our values and brand image.
  10. Provide exceptional customer service and support to ensure customer satisfaction and retention.
  11. Maintain accurate and up-to-date records of sales activities and customer interactions.
  12. Collaborate with the sales team to share best practices and contribute to the overall success of the team.
  13. Continuously seek opportunities to improve sales processes and strategies to drive business growth.
  14. Adhere to company policies, procedures, and ethical standards at all times.
Where is this job?
This job is located at Manchester, UK
Job Qualifications
  • Strong Sales Experience: A Business Sales Advisor - Customer Growth At Bt Group Should Possess A Track Record Of Success In Sales, With A Proven Ability To Meet And Exceed Targets.

  • Excellent Communication And Interpersonal Skills: The Role Requires Frequent Interaction With Customers, Both In Person And Over The Phone. Therefore, Effective Communication And Interpersonal Skills Are Crucial For Building And Maintaining Relationships.

  • In-Depth Knowledge Of Bt Products And Services: As A Business Sales Advisor, It Is Important To Have A Thorough Understanding Of Bt's Products And Services, As Well As The Competitive Landscape. This Will Enable The Individual To Effectively Promote And Sell Bt's Offerings To Potential Customers.

  • Proactive And Self-Motivated: The Role Of A Business Sales Advisor - Customer Growth At Bt Group Requires A High Level Of Motivation And Proactivity. The Individual Should Be Able To Identify And Pursue New Business Opportunities Without Constant Supervision.

  • Strong Business Acumen: To Be Successful In This Role, The Individual Should Have A Good Understanding Of The Market And Industry Trends, As Well As The Ability To Analyze And Interpret Sales Data. This Will Help Them To Identify Potential Areas For Growth And Develop Effective Sales Strategies.

Required Skills
  • Networking

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • Negotiation

  • Relationship Building

  • Consultative selling

  • Market analysis

  • Customer retention

  • Upselling

  • Sales strategies

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Business Sales Advisor - Customer Growth in Manchester, UK is between £20,000 and £35,000 per year. However, this range can vary depending on factors such as the specific company, the candidate's level of experience, and additional skills and qualifications. Some companies may offer higher salaries, especially for those with extensive sales experience and a proven track record of success. It's also important to note that commission and bonuses may also be included in the overall compensation package for this role.

Additional Information
BT Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 26th, 2026
Apply BeforeJune 9th, 2026
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About BT Group

BT Group Plc provides communication solutions and services. Its principal activities include networked IT services, local, national and international telecommunications services and higher value broadband and Internet products and services. The company has five customer-facing Iines of business: BT Global Services, BT Business, BT Consumer, BT Wholesale and Openreach.

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