British American Tobacco

HR Employee Services Specialist

British American Tobacco

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for a challenging and dynamic role in the HR field? Look no further than British American Tobacco! As a global leader in the tobacco industry, we are seeking a highly motivated and skilled HR Employee Services Specialist to join our team. In this role, you will have the opportunity to make a significant impact by providing high-quality HR support to our employees. We are seeking a candidate who is passionate about employee satisfaction and has a strong understanding of HR policies and procedures. If you are a team player with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.

  1. Provide high-quality HR support to employees, ensuring timely and accurate resolution of inquiries and issues.
  2. Demonstrate a strong understanding of HR policies and procedures and effectively communicate them to employees.
  3. Collaborate with HR team members to develop and implement employee engagement initiatives.
  4. Maintain accurate and up-to-date employee records and files.
  5. Participate in the recruitment and selection process, including interviewing and onboarding new employees.
  6. Conduct exit interviews and provide recommendations for improving employee retention.
  7. Assist in the development and implementation of HR policies and procedures.
  8. Stay up-to-date on HR trends and best practices to ensure compliance and make recommendations for process improvements.
  9. Handle sensitive and confidential employee information with discretion and professionalism.
  10. Serve as a point of contact for employees regarding HR-related matters and escalate issues as needed.
  11. Collaborate with cross-functional teams to address and resolve employee relations issues.
  12. Maintain a positive and professional working relationship with all employees and stakeholders.
  13. Analyze HR data and provide insights to support decision-making and improve processes.
  14. Participate in special projects and initiatives as assigned by HR leadership.
  15. Continuously seek ways to improve the employee experience and contribute to a positive and inclusive workplace culture.
Where is this job?
This job is located at Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Qualifications
  • Bachelor's Degree In Human Resources Or Related Field

  • Minimum Of 3-5 Years Of Experience In Hr, Preferably In Employee Services Or Employee Relations

  • Strong Knowledge Of Hr Laws And Regulations

  • Excellent Communication And Interpersonal Skills

  • Ability To Handle Sensitive And Confidential Information With Discretion And Professionalism

Required Skills
  • Onboarding

  • Performance Management

  • Data Analysis

  • Time Management

  • Employee Relations

  • Conflict Resolution

  • Benefits Administration

  • Compensation analysis

  • Leave Management

  • Training Coordination

  • Recruitment Support

  • Hr Policy Interpretation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a HR Employee Services Specialist in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia is between RM 4,000 to RM 7,000 per month. However, this can vary depending on factors such as years of experience, qualifications, and the specific industry or company the specialist is working in.

Additional Information
British American Tobacco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesMalay
Job PostedNovember 8th, 2024
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About British American Tobacco

British American Tobacco Plc is an international tobacco company, which operates through its subsidiaries with the interest in manufacturing and distribution of tobacco products. Its principal activity is the manufacturing of cigarettes, smokeless snus, cigars and pipe tobacco. The company offers its products under the brand names, such as Kent, Dunhill, Lucky Strike and Pall Mall.

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