British Airways

Transformation Performance Analyst

British Airways

Heathrow Airport (LHR), Hounslow, UK
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to British Airways, where we are committed to providing our customers with exceptional travel experiences. We are currently seeking a highly skilled and dedicated Transformation Performance Analyst to join our team. As an integral member of our transformation team, you will play a crucial role in driving the success of our company through data analysis and performance tracking. With a focus on continuous improvement, we are looking for a candidate with a strong analytical mindset, attention to detail, and a passion for driving positive change. If you thrive in a fast-paced and collaborative environment and have a proven track record of delivering results, we encourage you to apply for this exciting opportunity.

  1. Conduct data analysis and performance tracking to identify areas for improvement within the company.
  2. Collaborate with cross-functional teams to develop and implement strategies for improving performance.
  3. Utilize analytical tools and techniques to gather and interpret data, providing insights and recommendations to management.
  4. Monitor and report on key performance metrics to track progress and identify areas for further improvement.
  5. Develop and maintain performance dashboards and reports for regular review by management.
  6. Identify trends and patterns in data to proactively address potential issues and drive continuous improvement.
  7. Contribute to the development of performance improvement plans and initiatives.
  8. Communicate findings and recommendations to stakeholders at all levels of the organization.
  9. Stay up-to-date with industry trends and best practices related to performance analysis and transformation.
  10. Collaborate with team members to develop and implement processes and procedures for efficient and effective data analysis.
  11. Continuously evaluate and improve data quality and integrity.
  12. Work with external partners and vendors to gather and analyze performance data as needed.
  13. Participate in team meetings and provide input on performance-related topics.
  14. Assist in training and onboarding new team members as needed.
  15. Adhere to all company policies and procedures and maintain confidentiality of sensitive information.
Where is this job?
This job is located at Heathrow Airport (LHR), Hounslow, UK
Job Qualifications
  • Strong Analytical Skills: A Transformation Performance Analyst At British Airways Must Possess Excellent Analytical Skills To Effectively Evaluate Data And Identify Trends, Patterns, And Insights That Can Inform Decision-Making.

  • Knowledge Of Airline Industry: An Understanding Of The Airline Industry And Its Key Performance Metrics Is Essential For A Transformation Performance Analyst At British Airways. This Includes Knowledge Of Revenue Management, Operations, Customer Service, And Other Areas Of The Business.

  • Proficiency In Data Analysis Tools: The Ability To Work With Data Analysis Tools Such As Excel, Tableau, And Sql Is Crucial For A Transformation Performance Analyst At British Airways. This Will Enable Them To Manipulate, Analyze, And Visualize Large Datasets To Support Performance Analysis.

  • Communication Skills: A Transformation Performance Analyst Must Be Able To Effectively Communicate Complex Data And Insights To Various Stakeholders, Including Senior Management. This Requires Strong Written And Verbal Communication Skills, As Well As The Ability To Present Information In A Clear And Concise Manner.

  • Problem-Solving Abilities: The Role Of A Transformation Performance Analyst At British Airways Involves Identifying And Solving Complex Business Problems. Therefore, Candidates Must Have Strong Problem-Solving Skills, Be Able To Think Critically, And Offer Innovative Solutions To Improve Performance.

Required Skills
  • Change Management

  • Process Improvement

  • Project Management

  • Data Analysis

  • Forecasting

  • Root Cause Analysis

  • Risk assessment

  • performance tracking

  • Cost Optimization

  • Stakeholder Communication

  • Metrics Reporting

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Transformation Performance Analyst in Heathrow Airport (LHR), Hounslow, UK is between £35,000 and £45,000 per year. This may vary depending on factors such as level of experience, education, and specific job responsibilities within the role.

Additional Information
British Airways is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 26th, 2025
Apply BeforeSeptember 25th, 2025
This job posting is from a verified source. 

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About British Airways

British Airways is the flag carrier and the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.

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