Welcome to British Airways, where we strive to provide exceptional service and experiences to our passengers. We are currently seeking a highly organized and detail-oriented individual to join our team as an Onboard Galley Planner. As an Onboard Galley Planner, you will play a crucial role in ensuring that our inflight meals and services meet the high standards of British Airways. Your dedication and skills will contribute to creating a seamless and enjoyable journey for our customers. If you are passionate about aviation and have a keen eye for detail, we encourage you to apply for this exciting opportunity.
- Plan and coordinate the inflight catering and services for British Airways flights.
- Collaborate with various departments and suppliers to ensure timely and accurate delivery of meals and services.
- Maintain accurate records and documentation of all onboard catering and service arrangements.
- Conduct frequent reviews and audits of catering and service processes to ensure compliance with company standards and regulations.
- Develop and implement strategies to improve the quality and efficiency of onboard catering and services.
- Monitor inventory levels and place orders for necessary supplies and equipment.
- Manage and track budgets for onboard catering and services.
- Train and supervise onboard galley staff to ensure consistent and exceptional service delivery.
- Address and resolve any issues or complaints related to onboard catering and services.
- Stay updated on industry trends and customer preferences to continuously enhance the onboard experience for passengers.
- Adhere to all safety and security protocols while handling food and equipment.
- Maintain a clean and organized onboard galley area at all times.
- Collaborate with the flight crew to ensure a smooth and efficient operation.
- Assist with the preparation and presentation of special meals for passengers with dietary restrictions or special requests.
- Provide exceptional customer service to passengers and address any inquiries or concerns related to onboard catering and services.
Culinary Experience: A Strong Background In Culinary Arts And Food Preparation Is Essential For An Onboard Galley Planner At British Airways. This Includes Knowledge Of Menu Planning, Food Safety Regulations, And Special Dietary Requirements.
Organizational Skills: This Role Requires Excellent Organizational Skills To Plan And Coordinate The Meals For Multiple Flights Each Day. The Ability To Manage Time Effectively And Prioritize Tasks Is Crucial In Ensuring All Meals Are Prepared And Delivered On Time.
Attention To Detail: As An Onboard Galley Planner, You Will Be Responsible For Ensuring The Accuracy And Quality Of All Meals Served On The Flight. Attention To Detail Is Critical In Maintaining The High Standards Of British Airways And Providing A Positive Dining Experience For Passengers.
Communication Skills: The Role Involves Coordinating With Various Departments, Including Flight Crew, Catering Suppliers, And Ground Staff. Strong Communication Skills Are Necessary To Effectively Communicate Meal Requirements, Resolve Any Issues, And Ensure A Smooth Operation.
Flexibility: This Is A Fast-Paced Role That Requires The Ability To Adapt To Changing Situations And Work Under Pressure. Flexibility And The Ability To Think On Your Feet Are Essential In Handling Unexpected Situations And Ensuring That All Passengers Are Catered To In A Timely And Efficient Manner.
Budgeting
Inventory Management
Time Management
customer service
Creativity
Food safety
Culinary Knowledge
Menu Planning
Supplier Relations
Menu
Meal Presentation
Nutrition Awareness
Communication
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Onboard Galley Planner in London, UK is between £25,000 and £35,000 per year. This can vary depending on the company, location, and level of experience. Some companies may offer additional benefits such as bonuses, health insurance, and travel discounts.
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British Airways is the flag carrier and the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.
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