Head of Dispatch and Operations
Welcome to British Airways – the leading airline in the world! We are currently seeking a dynamic and experienced individual to join our team as the Head of Dispatch and Operations. As the leader of this department, you will play a critical role in ensuring the smooth running of our operations and the safety of our passengers. This is an exciting opportunity for someone who is passionate about the aviation industry and has a strong background in dispatch and operations management. If you thrive in a fast-paced and ever-changing environment, have excellent leadership skills, and possess the necessary qualifications, we would love to hear from you!
- Manage and oversee all aspects of dispatch and operations for British Airways.
- Develop and implement strategic plans and policies to ensure efficient and safe operations.
- Lead and mentor a team of dispatchers and operations staff, providing guidance and support to ensure high performance and productivity.
- Oversee the coordination of flight schedules, aircraft routing, and crew assignments.
- Ensure compliance with all aviation regulations and safety standards.
- Monitor and analyze operational data to identify areas for improvement and implement necessary changes.
- Collaborate with other departments such as maintenance, customer service, and flight crews to ensure seamless operations.
- Develop and maintain relationships with external partners such as air traffic control and airport authorities.
- Conduct regular training and development programs to keep the team updated on industry best practices and procedures.
- Act as a point of contact for any operational issues or emergencies and make critical decisions to resolve them.
- Create and manage budgets for the dispatch and operations department.
- Stay updated on industry trends and developments to ensure British Airways remains a leader in the aviation industry.
- Maintain accurate records and reports on all operational activities.
- Ensure all dispatch and operations staff adhere to company policies and procedures.
- Represent British Airways in industry meetings and conferences related to dispatch and operations.
Strong Leadership Skills: A Head Of Dispatch And Operations At British Airways Must Possess Excellent Leadership Skills To Effectively Manage A Team Of Dispatchers And Operations Staff. They Should Be Able To Inspire And Motivate Their Team To Achieve The Company's Goals And Maintain High Standards Of Performance.
Relevant Experience In Aviation Industry: This Role Requires A Thorough Understanding Of The Aviation Industry, Including Knowledge Of Flight Operations, Air Traffic Control, And Safety Regulations. Candidates Should Have At Least 5-7 Years Of Experience In A Similar Role Within The Aviation Industry.
Excellent Communication And Organizational Skills: As A Head Of Dispatch And Operations, The Individual Must Have Strong Communication Skills To Liaise With Other Departments, Airlines, And External Agencies. They Must Also Be Highly Organized To Manage The Complex Scheduling And Operational Demands Of The Role.
Knowledge Of Dispatch Systems And Procedures: British Airways Uses Advanced Dispatch Systems To Coordinate And Manage Flight Schedules. The Ideal Candidate Should Have Experience Working With These Systems And Be Familiar With Dispatch Procedures And Protocols.
Problem-Solving And Decision-Making Abilities: In This Role, Unexpected Situations May Arise That Require Quick And Critical Decision-Making. The Head Of Dispatch And Operations Must Have The Ability To Remain Calm Under Pressure And Make Sound Decisions In A Fast-Paced Environment. They Should Also Possess Excellent Problem-Solving Skills To Resolve Any Issues That May Arise During Daily Operations.
Strategic Planning
Communication
Time Management
Team Management
Logistics
Negotiation
Leadership
customer service
Analytical Thinking
Resource management
Problem-Solving
Decision-Making
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Attention to detail
Teamwork
Adaptability
Empathy
According to JobzMall, the average salary range for a Head of Dispatch and Operations in London Gatwick Airport (LGW), Horley, Gatwick RH6 0NP, UK is £40,000 to £60,000 per year. This can vary depending on the specific job responsibilities, experience level, and company size. Additionally, bonuses and benefits may also be included in the overall compensation package.
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British Airways is the flag carrier and the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.
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