Colleague Insight and Engagement Manager

Welcome to British Airways, a world-renowned airline that prides itself on delivering exceptional service and unforgettable experiences. We are currently seeking a dynamic and passionate individual to join our team as the Colleague Insight and Engagement Manager. As the face of our company, you will play a crucial role in fostering a positive and engaging work culture for our employees. If you are a strong leader with excellent communication skills and a passion for creating a positive and inclusive work environment, we want to hear from you. Join us in our mission to make British Airways the employer of choice and take your career to new heights.

1. Develop and implement strategies to enhance colleague engagement and satisfaction within the organization.
2. Conduct regular surveys and analyze data to identify areas for improvement in colleague satisfaction and engagement.
3. Collaborate with various departments and teams to create initiatives and programs that promote a positive and inclusive work culture.
4. Serve as a liaison between management and employees to address and resolve any issues or concerns related to colleague engagement.
5. Develop and implement recognition programs to celebrate and reward employee achievements and contributions.
6. Plan and organize events and activities to promote team building and foster a sense of community among colleagues.
7. Monitor and track colleague retention rates and develop strategies to improve employee retention.
8. Provide coaching and support to leaders and managers on effective communication and employee engagement techniques.
9. Stay up-to-date on industry trends and best practices related to colleague engagement and incorporate them into the organization's practices.
10. Collaborate with the HR team to ensure all employee engagement initiatives align with the organization's overall goals and objectives.
11. Serve as a role model for the organization's values and promote a positive work culture.
12. Maintain open and transparent communication with colleagues and actively seek feedback to continuously improve engagement initiatives.
13. Prepare reports and presentations on colleague engagement metrics and present them to senior management for review and decision-making.
14. Manage the budget for colleague engagement initiatives and ensure cost-effective solutions are implemented.
15. Continuously evaluate and improve upon colleague engagement strategies to ensure long-term success and employee satisfaction.

According to JobzMall, the average salary range for a Colleague Insight and Engagement Manager in London, UK is between £40,000 and £60,000 per year. This may vary depending on factors such as the size and industry of the company, the individual's level of experience, and their specific job responsibilities.

British Airways is the flag carrier and the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.