British Airways

Cabin Crew | Talent Pool

British Airways

Heathrow Airport (LHR), Hounslow, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the British Airways Talent Pool for Cabin Crew! We are seeking passionate and dynamic individuals to join our team of high-flying professionals. As a member of our cabin crew, you will have the opportunity to provide exceptional customer service and ensure the safety and comfort of our passengers during their journey. Our ideal candidate is someone who is enthusiastic, adaptable, and has a strong commitment to delivering the best possible experience to our customers. If you have a passion for travel, a desire to work in a fast-paced environment, and the ability to thrive in a team setting, then this role is perfect for you. Join us and be a part of the world's most iconic airline!

  1. Provide exceptional customer service to passengers throughout their journey.
  2. Ensure the safety and comfort of passengers during flights.
  3. Demonstrate a high level of professionalism and adaptability in a fast-paced environment.
  4. Uphold the company's brand and image by delivering the best possible experience to customers.
  5. Collaborate with team members to efficiently carry out all cabin crew duties.
  6. Communicate effectively with passengers and crew members to address any concerns or needs.
  7. Maintain a thorough knowledge of safety procedures and protocols.
  8. Attend and participate in all required training and development programs.
  9. Follow all company policies and procedures, including dress code and grooming standards.
  10. Represent the company as a positive and enthusiastic ambassador.
  11. Keep updated on industry trends and developments to continuously improve customer service.
Where is this job?
This job is located at Heathrow Airport (LHR), Hounslow, UK
Job Qualifications
  • Minimum Age Of 18 Years Old.

  • High School Diploma Or Equivalent.

  • Fluency In English And At Least One Other Language.

  • Ability To Swim At Least 25M Unaided.

  • Must Be Able To Pass A Medical Assessment And Background Check.

Required Skills
  • Communication Skills

  • Time Management

  • Attention to detail

  • Problem Solving

  • Conflict Resolution

  • customer service

  • First Aid

  • Teamwork

  • Multi-tasking

  • Emergency Response

  • Safety Procedures

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Cabin Crew | Talent Pool in Heathrow Airport (LHR), Hounslow, UK is between £20,000-£25,000 per year. However, this can vary depending on factors such as experience, airline, and additional benefits. Some airlines may offer higher salaries and benefits, while others may offer lower salaries but more opportunities for bonuses and perks. Additionally, salaries may increase with experience and promotions within the company.

Additional Information
British Airways is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 9th, 2026
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 

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About British Airways

British Airways is the flag carrier and the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.

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