Specialist, IT Site Services, Lab Computing

Welcome to Bristol-Myers Squibb – a global biopharmaceutical company committed to discovering, developing and delivering innovative medicines for patients with serious diseases. We are seeking a highly skilled and motivated individual to join our team as a Specialist, IT Site Services, Lab Computing. In this role, you will be responsible for providing technical support for our laboratory computing systems and infrastructure, ensuring the smooth operation of critical equipment and applications. As a valued member of our IT team, you will have the opportunity to make a meaningful impact on our mission to help patients prevail over serious diseases. If you have a passion for IT and a strong understanding of laboratory computing, we encourage you to apply.

1. Provide technical support for laboratory computing systems and infrastructure, including troubleshooting and resolving issues in a timely manner.
2. Ensure the smooth operation of critical equipment and applications used in laboratory processes.
3. Conduct regular maintenance and updates to laboratory computing systems, including software updates and hardware upgrades.
4. Collaborate with cross-functional teams to develop and implement new laboratory computing solutions and technologies.
5. Train laboratory staff on the proper use and maintenance of computing systems and applications.
6. Monitor system performance and proactively identify and address any potential issues.
7. Maintain accurate documentation of all laboratory computing systems, including configurations and procedures.
8. Keep up-to-date with the latest advancements in laboratory computing technologies and make recommendations for improvement.
9. Adhere to all company policies and procedures, as well as industry regulations, in regards to laboratory computing operations.
10. Maintain confidentiality of sensitive information and data related to laboratory processes and systems.
11. Communicate effectively with team members and other departments to ensure smooth operation and integration of laboratory computing systems.
12. Participate in on-call rotation to provide after-hours technical support when necessary.
13. Develop and maintain positive relationships with vendors and external partners to ensure timely and effective resolution of issues.
14. Continuously seek opportunities for process improvement and efficiency in laboratory computing operations.
15. Act as a subject matter expert and provide guidance and support to other IT team members as needed.

According to JobzMall, the average salary range for a Specialist, IT Site Services, Lab Computing in Seattle, WA, USA is $89,000 - $116,000 per year. This may vary depending on factors such as experience, qualifications, and the specific company or organization hiring for the position.

Bristol-Myers Squibb Co. operates as a biopharmaceutical company, which engages in the discovery, development, licensing, manufacturing, marketing, distribution, and sale of biopharmaceutical products. It includes chemically-synthesized drugs or small molecules and products produced from biological processes called biologics.