Bristol-Myers Squibb

Specialist IT Site Services

Bristol-Myers Squibb

Devens, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking a highly skilled and motivated individual to join our team as a Specialist IT Site Services at Bristol-Myers Squibb. As a global biopharmaceutical company, we are dedicated to discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases. In this role, you will have the opportunity to support our mission by providing exceptional IT support and services to our site in [Location]. We are looking for a candidate with a strong technical background, excellent communication skills, and a passion for delivering high-quality solutions. If you are ready to take on a challenging and rewarding role in a fast-paced environment, we encourage you to apply.

  1. Provide exceptional IT support and services to the site in [Location].
  2. Troubleshoot and resolve technical issues for users at the site.
  3. Ensure all IT equipment and systems are functioning properly and meet the company's security standards.
  4. Develop and implement procedures for IT support and services, ensuring efficiency and effectiveness.
  5. Stay up-to-date with the latest technologies and trends in the IT industry.
  6. Collaborate with other IT teams and departments to address complex issues and implement solutions.
  7. Communicate effectively with users and stakeholders to understand their needs and provide timely and accurate solutions.
  8. Manage and maintain IT inventory for the site, including hardware and software.
  9. Assist with the onboarding and training of new employees on IT systems and processes.
  10. Conduct regular system audits and maintenance to ensure smooth and secure operation.
  11. Participate in projects and initiatives to improve IT infrastructure and services.
  12. Provide timely and accurate reports on IT metrics and performance to management.
  13. Follow company policies and procedures related to IT security and data privacy.
  14. Identify areas of improvement in IT processes and procedures and make recommendations for optimization.
  15. Maintain a positive and professional attitude while working in a fast-paced and challenging environment.
Where is this job?
This job is located at Devens, MA, USA
Job Qualifications
  • Bachelor's Or Master's Degree In Computer Science, Information Technology, Or A Related Field.

  • Minimum Of 3 Years Of Experience In It Site Services, Including Network Administration, Hardware And Software Troubleshooting, And Infrastructure Management.

  • Proficiency In A Variety Of Operating Systems, Including Windows, Linux, And Macos.

  • Demonstrated Experience In Managing And Leading Projects, With A Focus On Delivering Solutions Within Defined Timelines And Budgets.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Cross-Functional Teams And Communicate Technical Information To Non-Technical Stakeholders.

Required Skills
  • Project Management

  • Virtualization

  • Technical Support

  • Database Management

  • Cloud Computing

  • Network troubleshooting

  • Software Installation

  • Data Backup

  • User Training

  • System Maintenance

  • It Security

  • Hardware Repair

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Specialist IT Site Services in Devens, MA, USA is between $81,000 and $107,000 per year. This range may vary depending on factors such as level of experience, specific job duties, and the company or organization the individual is working for.

Additional Information
Bristol-Myers Squibb is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 20th, 2023
Apply BeforeApril 11th, 2026
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About Bristol-Myers Squibb

Bristol-Myers Squibb Co. operates as a biopharmaceutical company, which engages in the discovery, development, licensing, manufacturing, marketing, distribution, and sale of biopharmaceutical products. It includes chemically-synthesized drugs or small molecules and products produced from biological processes called biologics.

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