Bristol-Myers Squibb

Salesforce Marketing Cloud Architect

Bristol-Myers Squibb

Princeton, NJ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Bristol-Myers Squibb! We are a global biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases. As we continue to grow, we are seeking a talented and experienced Salesforce Marketing Cloud Architect to join our team. In this role, you will play a crucial part in our digital transformation journey by designing and implementing solutions on the Salesforce Marketing Cloud platform to drive targeted, personalized, and impactful communications with our customers. If you are a driven and innovative individual with a passion for technology and life sciences, and have a deep understanding of Salesforce Marketing Cloud, we would love to hear from you. Come join us and make a difference in the lives of patients around the world.

  1. Design and implement solutions on the Salesforce Marketing Cloud platform to drive targeted, personalized, and impactful communications with customers.
  2. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
  3. Develop and maintain a deep understanding of the Salesforce Marketing Cloud platform and its capabilities.
  4. Stay updated on industry best practices and trends related to Salesforce Marketing Cloud and provide recommendations for improvement.
  5. Create and maintain technical documentation for all solutions implemented on the Salesforce Marketing Cloud platform.
  6. Troubleshoot and resolve any technical issues related to the Salesforce Marketing Cloud platform.
  7. Train and support internal team members on the Salesforce Marketing Cloud platform and its features.
  8. Partner with stakeholders to define and implement data-driven marketing strategies.
  9. Continuously monitor and analyze performance metrics to improve the effectiveness of marketing campaigns.
  10. Proactively identify and recommend new features or functionalities of the Salesforce Marketing Cloud platform that can enhance business operations.
  11. Maintain a high level of data security and compliance with relevant regulations and policies.
  12. Collaborate with external vendors and consultants to integrate their solutions with the Salesforce Marketing Cloud platform.
  13. Participate in the evaluation and selection of new technology solutions to support the company's digital transformation journey.
  14. Act as a subject matter expert for the Salesforce Marketing Cloud platform within the organization.
  15. Contribute to a positive and collaborative team culture, supporting the company's mission and values.
Where is this job?
This job is located at Princeton, NJ, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Salesforce Marketing Cloud Certification, Such As Marketing Cloud Email Specialist Or Marketing Cloud Consultant.

  • Extensive Experience Working With Salesforce Marketing Cloud, Including Implementation, Configuration, And Customization.

  • Strong Understanding Of Data Management And Integration, As Well As Experience With Marketing Automation And Journey Building.

  • Excellent Communication And Problem-Solving Skills, With The Ability To Work Collaboratively With Cross-Functional Teams And Effectively Present Technical Concepts To Non-Technical Stakeholders.

Required Skills
  • Data Analysis

  • Marketing automation

  • Cloud Computing

  • Social media management

  • UX/UI design

  • API development

  • Email Marketing

  • Campaign optimization

  • Customer journey mapping

  • Data segmentation

  • Crm Integration

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Salesforce Marketing Cloud Architect in Princeton, NJ, USA is $135,000-$160,000 per year. Factors that may affect the specific salary for an individual in this role include their level of experience, certifications, and the specific company they work for.

Additional Information
Bristol-Myers Squibb is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 20th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Bristol-Myers Squibb

Bristol-Myers Squibb Co. operates as a biopharmaceutical company, which engages in the discovery, development, licensing, manufacturing, marketing, distribution, and sale of biopharmaceutical products. It includes chemically-synthesized drugs or small molecules and products produced from biological processes called biologics.

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