
Director, Crisis and Issues Communications
Welcome to Bristol-Myers Squibb, a global biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines for patients with serious diseases. We are seeking a dynamic and experienced Director of Crisis and Issues Communications to join our team and play a critical role in protecting and enhancing our corporate reputation. This is a unique opportunity for a strategic and highly skilled communications professional to lead our response to potential crises and proactively manage sensitive issues that may impact our business. The ideal candidate will have a proven track record in crisis management, exceptional communication skills, and the ability to navigate complex and fast-paced environments. If you are passionate about making a difference and thrive in high-pressure situations, we invite you to apply for this key leadership position at Bristol-Myers Squibb.
- Develop and implement a comprehensive crisis and issues communication strategy for Bristol-Myers Squibb to safeguard the company's reputation and maintain stakeholder trust.
- Lead and manage all aspects of crisis and issues communication, including risk assessment, message development, and communication channel selection.
- Serve as the primary point of contact and spokesperson for the company during potential crises and sensitive issues, ensuring timely, accurate, and transparent communication.
- Collaborate with cross-functional teams, including Legal, Regulatory, and Medical Affairs, to provide strategic counsel and support in managing potential crises and sensitive issues.
- Monitor and analyze media and social media trends to proactively identify potential issues and develop appropriate response strategies.
- Develop and maintain relationships with key stakeholders, including media, industry organizations, and patient advocacy groups, to effectively communicate the company's position during potential crises.
- Prepare and train company executives and spokespeople on crisis and issues communication protocols and procedures.
- Create and maintain crisis communication tools, such as messaging documents, Q&A documents, and crisis communication plans, to ensure consistency and accuracy in messaging during potential crises.
- Serve as a trusted advisor to senior leadership, providing strategic counsel and recommendations on communication strategies to mitigate potential risks and protect the company's reputation.
- Continuously evaluate and improve the company's crisis and issues communication processes and procedures to ensure they align with best practices and industry standards.
Bachelor's Degree In Communications, Public Relations, Or A Related Field.
At Least 7 Years Of Experience In Crisis And Issues Management, Preferably In The Pharmaceutical Or Healthcare Industry.
Strong Understanding Of The Global Regulatory Landscape And Ability To Navigate Complex Regulatory Environments.
Excellent Written And Verbal Communication Skills, With Experience In Crafting Messaging For Various Stakeholders (E.g. Media, Employees, Investors).
Proven Track Record Of Successfully Managing High-Stakes Crises And Issues, With The Ability To Remain Calm Under Pressure And Make Sound Decisions In A Fast-Paced Environment.
Strategic Planning
Crisis Management
Media Relations
Crisis communications
Issue management
Stakeholder engagement
Reputation management
Crisis Response
Crisis Preparedness
Crisis Training
Crisis Messaging
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Director, Crisis and Issues Communications in Princeton, NJ, USA is $134,000 to $191,000 per year. However, this may vary depending on factors such as the specific company, the individual's experience and qualifications, and the overall job market in the area.
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Bristol-Myers Squibb Co. operates as a biopharmaceutical company, which engages in the discovery, development, licensing, manufacturing, marketing, distribution, and sale of biopharmaceutical products. It includes chemically-synthesized drugs or small molecules and products produced from biological processes called biologics.

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