Boeing

Customer Training Specialist

Boeing

Suffolk, VA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Boeing, a world leader in aerospace technology and innovation. We are currently seeking a highly motivated and experienced Customer Training Specialist to join our team. As a Customer Training Specialist, you will have the opportunity to work with cutting-edge technology and support our customers in optimizing their use of our products and services. We are looking for a dedicated individual who is passionate about providing exceptional customer service and has a strong background in training and education. If you are ready to take your career to new heights, we invite you to apply for this exciting opportunity at Boeing.

  1. Develop and implement training programs for customers on how to effectively use Boeing's products and services.
  2. Conduct training sessions for customers, both on-site and virtually, to educate them on the features, benefits, and best practices of Boeing's products and services.
  3. Create and maintain training materials, including presentations, manuals, and online resources, to support the training programs.
  4. Collaborate with cross-functional teams to ensure training materials are up-to-date with the latest product and service developments.
  5. Build strong relationships with customers to understand their training needs and provide customized solutions.
  6. Monitor and track customer training progress and provide timely feedback and support to ensure successful implementation.
  7. Stay informed on industry trends and advancements to continuously improve and enhance the training programs.
  8. Provide exceptional customer service by addressing any inquiries or concerns related to training.
  9. Collaborate with sales and marketing teams to promote and increase customer participation in training programs.
  10. Act as a subject matter expert and provide technical support to customers during and after training sessions.
  11. Travel to customer locations, both domestic and international, to conduct on-site training as needed.
  12. Maintain accurate records and reports of training activities and customer feedback.
  13. Continuously evaluate and improve training programs based on customer feedback and industry best practices.
  14. Adhere to all company policies and procedures, including safety and security protocols, in all training activities.
  15. Represent Boeing in a professional and positive manner at all times.
Where is this job?
This job is located at Suffolk, VA, USA
Job Qualifications
  • Bachelor's Degree In Education, Training And Development, Or Related Field.

  • At Least 3 Years Of Experience In Customer Training, Preferably In The Aerospace Industry.

  • Proven Experience In Developing And Delivering Training Programs To Diverse Audiences.

  • Strong Communication And Interpersonal Skills To Effectively Interact With Customers And Internal Teams.

  • Knowledge Of Instructional Design Principles And Adult Learning Theories.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • Organizational Skills

  • customer service

  • Instructional design

  • Teamwork

  • Adaptability

  • Technical Knowledge

  • Training Delivery

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Customer Training Specialist in Suffolk, VA, USA is between $40,000 and $60,000 per year. However, this can vary depending on factors such as education, experience, and the specific industry or company. Some Customer Training Specialists may earn more than $60,000 per year, while others may earn less.

Additional Information
Boeing is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 10th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Boeing

The Boeing Company, commonly known as Boeing, is an American multinational corporation that designs, manufactures, and sells airplanes, rotorcraft, rockets, satellites, telecommunications equipment, and missiles worldwide. The company also provides leasing and product support services.

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