Customer Technical Training Specialist
Welcome to Boeing, where we are committed to revolutionizing the aerospace industry through cutting-edge technology and innovation. We are currently seeking a highly skilled and passionate Customer Technical Training Specialist to join our dynamic team. As a Customer Technical Training Specialist, you will play a crucial role in providing our customers with the necessary technical knowledge and training to effectively operate and maintain our products. This is an exciting opportunity for someone who is dedicated to delivering exceptional customer service and has a strong background in technical training. If you are ready to be a part of a team that is constantly pushing the boundaries of what is possible, we encourage you to apply for this position.
- Develop and implement training programs and materials for customers on the operation and maintenance of Boeing products.
- Collaborate with cross-functional teams to identify and understand customer training needs and develop customized training solutions.
- Deliver engaging and informative training sessions to customers at various locations, including onsite and virtual sessions.
- Continuously assess and improve training materials and methods to ensure they align with industry standards and customer needs.
- Utilize technical expertise to troubleshoot and resolve any training-related issues or concerns raised by customers.
- Collect and analyze customer feedback to identify areas for improvement and make recommendations for future training programs.
- Stay updated on industry advancements and changes in technology to ensure training materials and methods are up-to-date and relevant.
- Maintain accurate records of all training sessions and provide timely reports to management.
- Collaborate with sales and marketing teams to promote and market training programs to potential customers.
- Foster positive relationships with customers and provide outstanding customer service throughout the training process.
Strong Technical Background: A Customer Technical Training Specialist At Boeing Should Have A Strong Technical Background In The Aerospace Industry. This Includes Knowledge Of Various Aircraft Systems, Components, And Maintenance Procedures.
Training And Instructional Design Experience: The Ideal Candidate Should Have Experience In Developing And Delivering Training Materials For Technical Subjects. This Includes Experience In Instructional Design, Curriculum Development, And Training Delivery Methods.
Excellent Communication And Interpersonal Skills: As A Customer Technical Training Specialist, Effective Communication And Interpersonal Skills Are Crucial. The Candidate Should Be Able To Effectively Communicate Complex Technical Information To Diverse Groups Of Learners, Including Customers And Internal Stakeholders.
Customer Service Orientation: Boeing Is Known For Its Exceptional Customer Service And The Customer Technical Training Specialist Should Embody This Value. The Candidate Should Have A Customer-Centric Approach And Be Able To Provide Excellent Service To Both External And Internal Customers.
Flexibility And Adaptability: The Aerospace Industry Is Constantly Evolving, And The Customer Technical Training Specialist Should Be Able To Adapt To Changing Technologies And Processes. This Includes The Ability To Quickly Learn New Systems And Procedures And Adjust Training Materials Accordingly. Flexibility To Travel To Different Locations May Also Be Required.
E-Learning
Project Management
Communication
Time Management
Problem Solving
Presentation skills
customer service
Instructional design
Adaptability
Training Development
Technical Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Customer Technical Training Specialist in Seattle, WA, USA is between $70,000 and $100,000 per year. This range can vary depending on factors such as the individual's level of experience, education, and the specific company they work for. Some companies may offer additional benefits and bonuses that can also impact an individual's overall salary.
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The Boeing Company, commonly known as Boeing, is an American multinational corporation that designs, manufactures, and sells airplanes, rotorcraft, rockets, satellites, telecommunications equipment, and missiles worldwide. The company also provides leasing and product support services.
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