Boeing

BGS F/A-18 ISPM & Customer Support Engineering First-Line Leader

Boeing

Hazelwood, MO, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Boeing! We are a global leader in aerospace and defense, committed to pushing the boundaries of innovation and excellence. Our Integrated Services and Support (IS&S) division is seeking a highly skilled and motivated individual to join our team as the BGS F/A-18 ISPM & Customer Support Engineering First-Line Leader. In this role, you will play a critical role in leading a team of engineers to provide technical support for our F/A-18 aircraft systems and ensure exceptional customer satisfaction. If you are a natural leader with a passion for aviation and a strong technical background, we encourage you to apply for this exciting opportunity.

  1. Lead and manage a team of engineers in the IS&S division of Boeing.
  2. Provide technical support and expertise for F/A-18 aircraft systems.
  3. Ensure exceptional customer satisfaction by responding promptly and effectively to customer inquiries and concerns.
  4. Foster a culture of innovation and excellence within the team.
  5. Develop and implement strategies to improve efficiency and productivity within the team.
  6. Collaborate with cross-functional teams to identify and resolve technical issues.
  7. Conduct regular performance evaluations and provide feedback and support for team members.
  8. Monitor and track team progress and report to upper management.
  9. Stay updated on industry trends and advancements in aerospace technology.
  10. Ensure compliance with all company and industry safety regulations.
  11. Communicate effectively with both internal and external stakeholders.
  12. Set and maintain high standards for quality and accuracy of work.
  13. Develop and maintain strong relationships with customers and stakeholders.
  14. Participate in project planning and budgeting processes.
  15. Identify and implement process improvements to increase efficiency and effectiveness of the team.
  16. Provide guidance and support to team members in problem-solving and decision-making.
  17. Represent Boeing and the IS&S division in a professional and positive manner at all times.
  18. Continuously strive for personal and professional growth and development within the aerospace industry.
Where is this job?
This job is located at Hazelwood, MO, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Internal And External Stakeholders.

  • Extensive Experience In F/A-18 Integrated Support And Performance Management (Ispm) And Customer Support Engineering.

  • In-Depth Knowledge Of F/A-18 Aircraft Systems And Components, Including Avionics, Weapons, And Subsystems.

  • Strong Leadership Skills And Experience Managing A Team Of Engineers And Technicians.

  • Proven Ability To Analyze Complex Technical Issues And Develop Effective Solutions To Meet Program Goals And Customer Requirements.

Required Skills
  • Risk Management

  • Quality Assurance

  • Project Management

  • Communication

  • Time Management

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Team Leadership

  • Problem-Solving

  • Technical Expertise

  • Program Coordination

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a BGS F/A-18 ISPM & Customer Support Engineering First-Line Leader in Hazelwood, MO, USA is $100,000-$135,000 per year.

Additional Information
Boeing is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 10th, 2025
Apply BeforeApril 11th, 2026
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About Boeing

The Boeing Company, commonly known as Boeing, is an American multinational corporation that designs, manufactures, and sells airplanes, rotorcraft, rockets, satellites, telecommunications equipment, and missiles worldwide. The company also provides leasing and product support services.

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