Service Associate

Welcome to Bloomingdale's! We are currently seeking a dedicated and customer-oriented individual to join our team as a Service Associate. As a Service Associate, you will play a crucial role in providing exceptional service to our valued customers. We are looking for someone who is friendly, energetic, and has a passion for delivering an unparalleled shopping experience. If you have a strong attention to detail and thrive in a fast-paced environment, we want to hear from you. Join us and become a part of our dynamic and diverse team!

1. Greet and welcome customers as they enter Bloomingdale's, creating a positive and inviting atmosphere for all visitors.
2. Provide exceptional customer service by addressing any questions, concerns, or needs that customers may have.
3. Maintain a thorough knowledge of Bloomingdale's products, services, and promotions in order to accurately assist customers and make recommendations.
4. Process transactions accurately and efficiently, including handling cash, credit, and gift card payments.
5. Keep the store clean, organized, and visually appealing by restocking shelves, folding merchandise, and maintaining displays.
6. Participate in ongoing training and development to stay up-to-date on products, services, and company policies.
7. Collaborate with team members and other departments to ensure a seamless and enjoyable shopping experience for customers.
8. Handle customer complaints and resolve issues in a professional and timely manner, escalating to a manager if necessary.
9. Proactively approach customers and offer assistance, going above and beyond to provide exceptional service.
10. Adhere to all company policies and procedures, including safety and security measures.
11. Maintain a positive and professional attitude at all times, representing Bloomingdale's brand and values.
12. Take ownership of customer inquiries and follow through until they are resolved to the customer's satisfaction.
13. Multitask and prioritize tasks in a fast-paced environment to ensure all customers are taken care of efficiently.
14. Collaborate with the management team to identify and implement ways to improve the customer experience and increase sales.
15. Continuously strive to meet and exceed sales goals and customer service expectations.

According to JobzMall, the average salary range for a Service Associate in New York, NY, USA is $32,000-$45,000 per year. Actual salary may vary depending on factors such as experience, location, and company size.

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.