
Sales Associate - Fine Jewelry
Welcome to Bloomingdale's, where luxury and style come to life. We are currently seeking a passionate and driven Sales Associate to join our Fine Jewelry department. As a Sales Associate, you will have the opportunity to showcase your exceptional customer service skills and knowledge of fine jewelry to help our customers find the perfect pieces for their special occasions. We are looking for individuals who thrive in a fast-paced, fashion-forward environment and have a strong eye for detail. If you are a team player with a love for fine jewelry and a commitment to providing an exceptional shopping experience, we want to hear from you!
- Greet and welcome customers to Bloomingdale's Fine Jewelry department in a friendly and professional manner.
- Provide exceptional customer service by assisting customers with their fine jewelry needs and inquiries.
- Demonstrate strong knowledge of Bloomingdale's fine jewelry products, including materials, styles, and pricing.
- Utilize sales techniques to recommend and upsell fine jewelry items based on customers' preferences and budget.
- Maintain a neat and organized sales floor, including restocking and arranging merchandise displays.
- Process and complete sales transactions accurately and efficiently.
- Build and maintain relationships with customers to ensure a positive and personalized shopping experience.
- Stay up-to-date on current and upcoming fine jewelry trends to better assist customers.
- Collaborate with team members to achieve sales goals and provide excellent customer service.
- Handle and resolve customer complaints or concerns in a professional and timely manner.
- Adhere to Bloomingdale's policies and procedures, including loss prevention guidelines.
- Attend and actively participate in training sessions and meetings to enhance product knowledge and sales skills.
- Continuously strive to meet and exceed sales targets and customer satisfaction goals.
- Maintain a positive and enthusiastic attitude while representing Bloomingdale's brand and values.
- Flexibly work a variety of shifts, including weekdays, weekends, and holidays, to meet the needs of the business.
Knowledge Of Fine Jewelry: A Thorough Understanding Of Different Types Of Fine Jewelry, Including Diamonds, Gemstones, And Precious Metals, Is Essential For A Sales Associate In This Role. This Includes Being Able To Recognize The Quality And Value Of Various Pieces And Effectively Communicate This Information To Customers.
Sales Experience: Previous Experience In A Sales Role, Particularly In The Luxury Market, Is Highly Desirable For A Sales Associate - Fine Jewelry At Bloomingdale's. This Includes A Proven Track Record Of Meeting And Exceeding Sales Targets, As Well As The Ability To Build And Maintain Strong Customer Relationships.
Excellent Communication Skills: As A Sales Associate, It Is Crucial To Be Able To Effectively Communicate With Customers And Colleagues. This Includes Active Listening, Strong Verbal Communication, And The Ability To Adapt Communication Style To Different Customers. Additionally, Written Communication Skills Are Important For Maintaining Accurate Records And Following Up With Customers.
Customer Service Oriented: The Ability To Provide Exceptional Customer Service Is A Must-Have For A Sales Associate In The Fine Jewelry Department At Bloomingdale's. This Includes Being Attentive To Customers' Needs, Providing Personalized Recommendations, And Resolving Any Issues Or Concerns In A Professional And Timely Manner.
Product Knowledge And Brand Awareness: Along With A Strong Understanding Of Fine Jewelry, A Sales Associate At Bloomingdale's Should Also Be Well-Versed In The Brand's History, Values, And Product Offerings. This Includes Staying Up To Date On Current Trends In The Jewelry Industry And Being Able To Effectively Convey The Unique Selling Points Of Bloomingdale's Fine Jewelry Collections To Customers.
Communication
Time Management
Product knowledge
Negotiation
customer service
Merchandising
Teamwork
Problem-Solving
Upselling
Cross-Selling
Visual Presentation
Sales Techniques
Communication
Emotional Intelligence
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Teamwork
collaboration
Adaptability
According to JobzMall, the average salary range for a Sales Associate - Fine Jewelry in Orlando, FL, USA is between $30,000 and $50,000 per year. This can vary depending on factors such as experience, commission opportunities, and the specific company or store.
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Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.

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