Manager, At Your Service

Welcome to Bloomingdale's, where our commitment to providing exceptional customer service is at the heart of everything we do. We are currently seeking a highly motivated and experienced individual to join our team as Manager, At Your Service. As the Manager, you will play a crucial role in ensuring that each and every customer has an unforgettable shopping experience. If you have a passion for delivering unparalleled service and possess the necessary qualifications, we invite you to apply and be a part of our dynamic team at Bloomingdale's.

1. Oversee and manage the At Your Service department, ensuring that all operations run smoothly and efficiently.
2. Train and develop team members to provide exceptional customer service and meet company standards.
3. Monitor and analyze customer feedback and implement strategies to constantly improve the customer experience.
4. Create and maintain a positive and welcoming atmosphere for customers and team members.
5. Handle any customer escalations or complaints in a timely and professional manner.
6. Develop and maintain relationships with customers to drive repeat business and loyalty.
7. Collaborate with other departments to ensure a seamless and cohesive shopping experience for customers.
8. Stay updated on current industry trends and customer service best practices to continuously improve the department's performance.
9. Monitor and manage department budget, ensuring efficient use of resources.
10. Conduct regular performance evaluations and provide feedback and coaching to team members.
11. Develop and implement initiatives to increase sales and achieve department goals.
12. Communicate effectively with upper management and provide regular reports on department performance.
13. Ensure compliance with company policies and procedures at all times.
14. Handle scheduling and staffing needs for the department.
15. Perform other duties as assigned by upper management.

According to JobzMall, the average salary range for a Manager, At Your Service in New York, NY, USA is $45,000-$90,000 per year. The actual salary may vary based on factors such as experience, education, and the specific company or industry.

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.